This profile has been claimed by the business owner or representative.
14300 Falls of Neuse Rd, Raleigh, NC, 27614, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 4:00 p.m. | |
Sun | Closed |
ABSOLUTELY HORRIBLE! Whatever you do, do NOT bring your items to Medlin Davis. I made the mistake of taking my outdoor cushions to them and within a couple days of them being there I received a call from Turner saying they were badly torn and burned during the cleaning process. I know this was not intentional by any means but how the problem was handled was DISGRACEFUL. Since replacing them was not an option as they are no longer available, I was told he would find an exact match on the fabric and have the two damaged sides ... read more
Tina and her employees barely acknoledged me when I walked into pick my cleaning up yesterday on 4/19. She was basically nice, but I also got the feeling that the quicker I left; they could get back to their chat or whatever they were doing. It was not the customer service I am used to at this location.
I brought in a comforter to be pressed and the work quality was poor. Still wrinkled, especially around the edges of the comforter.
Business response:
Ginger, Thank you for making me aware and I am sorry for the circumstance. Please bring it back in and we will be glad to re press it to remove those wrinkles.
The price increase for cleaning gave me a jolt! So much so that I called back the next morning to see if a mistake had been made! I chose Medin Davis cleaners because of it reputation since I was a little girl. I was was driving to your business from Selma, NC due to the excellent service. However, $45.00 for a man’s suite, a size 2 dress, and an extra small sweater will make me take my business elsewhere.
Great as always!!!
Had several clothing items picked up recently but did not receive the discount I expected. There was a sign on your building in Wake Forest that indicated a discount for dry cleaning $8.30 per item is too expensive. Vince Nacrelli 919-803-2502
Just went to drop off and pick up. This is the third time the attendant threw my bag on the dirty ground. And picked up an item told they can’t find the sweater. 2nd list item. I feel the cleaning and the service has gone way down. For the amount paid not satisfied with the ROI. Will consider another cleaners
Business response:
Doug, Thank you for making me aware. I spoke with our store manager, Tina Privette, and she is going to reach out to you. She is the person that waited on you today and she is very embarrassed about what happened. We rely heavily on reviews to make sure that we are consistent in our customer service. For letting me know about your experience, I am crediting your account $100. Thank you, David Makepeace Medlin Davis Cleaners
I was give one price to clean a formal dress and when I picked it up I was given a different price and an upcharge on top of that . To add insult to injury, the manager was very rude and not considerate. This was my first time using your service and will definitely be my last. If I could give less than one (1) star, I would! I have had better service at the dry clearers that only charge 2.95 per item . So much for expecting excellent service from the ones that charge through the roof! Never again!!!!!!!
I don’t like the way the young girl when I was there to pick up my clothes.She don’t give me all the clothes I dropped so when I got home I checked on my clothes then I saw missing one ,I have to drove back but she don’t want to see me because she knew she’s missing my clothes.She let another lady coming out to talk with me .Hopefully not happen again next time.
Medlin-Davis Cleaners has a 4.7 star rating with 1,669 reviews.
Medlin-Davis Cleaners is closed now. It will open tomorrow at 7:00 a.m.