This profile has been claimed by the business owner or representative.
Kona Cleaners
- Dry Cleaning
- Costa Mesa, CA
About this business
Location details
333 E 17th St, Costa Mesa, CA, 92627, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
There's barcodes all over my clothes now. Cashier said clothes would be ready next day after 5 but they weren't.
I was told my clothes would be ready by noon on Saturday. When I arrived, there was no parking anywhere. I parked around the corner and walked 5 minutes to get to the store. From there, I waited at least 10 minutes to be helped. I was then told that the clothes are never ready by noon on Saturday and wouldn't be there until at least 2 pm, which means I was completely misinformed. Therefore, I didn't have a shirt to wear Saturday night like I had planned. Unfortunately I will not be using Kona again.
Been in 3x on same issue...getting very disappointed in the service and quality...Gregg 6094629426
This is a test.
I asked for a bag for a cashmere sweater....I don't like sticky hangers. Thought the memo on the order was clear... Got my sweater back on a hanger. Wow! Asked Vivian to delete my name from the computer...not coming back! I have received 3 emails since then...including this one... Will not be back...no exceptions. Please agree and understand...
Way to expensive. If you want to save money instead of throw it away. Avoid a very pricey cleaners.
got my dress back but you charged me $10.99 for a simple dress that has no belt, buttons,no sequins,or decorations. I feel like I have been overcharged.
Very expencive. Will be looking for a new cleaning service as kona cleaners are very over priced.
I did my best to stay loyal, but I am gone. I have called 5 times, left 3 voicemails and visited the Costa Mesa store 2 times to leave my number and have a customer service agent or manager call me about a serious issue. I have not heard a thing. Too bad. As a business owner I want good news fast and bad news faster, that does not seem the case with Kona. Here is the best part, if my credit card expires you guys are all over it. So as you can see I am not reacting, just looking for the same attention that you give when it co... read more
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.5 star rating with 16,045 reviews.
When is Kona Cleaners open?
Kona Cleaners is open now. It will close at 8:00 p.m.