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Kona Cleaners
- Dry Cleaning
- Eastvale, CA
About this business
Location details
12672 Limonite Ave, Eastvale, CA, 92880, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
Lost clothes.. Your pickup email inquiry keeps crashing.
Business response:
A one star review on sends us a message, Charles. It tells us that we need to do better. We’ll be reaching out to find out how we can serve you better in the future.
They were supposed to put a military crease in my shirt and they didnt put them on the shirt....This is the 3rd time they did this NO MORE DEALING with these clowns...They charge you for a service and they dont deliver
Business response:
We owe our customers everything, Art, and it just wouldn’t be Kona Cleaners if we didn’t try everything we could to fix things when we let them down. You’ll be hearing from us soon!
I picked up my dressy long sleeve shirt, and it was double creased on the arm. Was not happy about this at all. I have not checked my pants yet. This was for a wedding I need to attend and I can't take it back due to my schedule. 14.00 was enough to get a nice creased shirt back to customer.
Business response:
We’ve had a bit to think about it, and we’re just not satisfied with three out of five stars on , Chris. We’ll contact you shortly to see how we can serve your dry cleaning needs better in the future!
pants sent in for pressing came out wrinkled
Business response:
Our customers mean the world to Kona Cleaners - Limonite #23, and we simply will not accept anything less than your complete satisfaction. Please let us know how we can improve!
This was my second visit to Kona Cleaners and the second time I was informed that the seamstress could not hem my pant, that it would take 2 weeks. The first time I was told it would take 3 weeks. Considering driving further to Norco where I can get the services I need.
Business response:
Two out of three ain’t bad, but three out of five is less than we aspire to! A representative from Kona Cleaners - Limonite #23 will be contacting you so we can get to the bottom of this.
Greetings! In the lasr three years of doing business with Kona Cleaners , I have had nothing but five -star service. In this last episode, however, the suit pants i brought in to be altered were not done. They were cleaned along with the adjoining suit coat, and I was notified, as usual, by text that they were finished . So, I paid for the service and left the pants at the advice of the clerk . I called this morning to see if they needed me to come in for a re-fitting . The young man on the phone sounded very patroniIng... read more
Business response:
Oh no! We clearly have not given you the experience you deserve, Robert. We apologize if we let you down, and we’ll be reaching out soon to see what went wrong.
My experience dropping off the clothes was okay. I did not get a total of my bill I was notified it would be in a text. When I received the text of 72$ I almost had a heart attack. I took 2 football jerseys 1 baseball 1 child’s basketball jersey and 1 pair of pants. This is the most I have ever paid for dry cleaning. The fact it was ready so quick was good. I just wish I would have been told the price before I left my clothes there and also why they charge that price. I’m sure it is because of the quick turn around. But my... read more
Business response:
60% wouldn’t be a passing grade in high school and it’s not a passing grade now. A representative from Kona Cleaners - Limonite #23 will be reaching out to see how we can improve our service!
Brought I. 2 sweaters, one with pearl trim the other with studs. Was told they may get damaged. Had to sign a waiver. They both turned out great!
Business response:
Thanks Marilyn! We give YOU a 5 star rating as a customer! Hope to see you again soon at Kona Cleaners - Limonite #23.
I have been using this location for about a year now and for some reason it always seems like they find something to charge extra on. I take the same shirts for launder and press every time, but every trip I find one that has been separated and dry cleaned, my total is always more than expected. Is there a way I can avoid this from happening? I always mention that my laundry is for launder and press but it does not seem to matter.
Business response:
While we try to provide unbeatable dry cleaning services every single time, sometimes we fall short of the mark. If we let you down in any way, Ruben, we apologize, and someone from Kona Cleaners - Limonite #23 will be reaching out to you to see how we could have served you better!
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.5 star rating with 1,386 reviews.
When is Kona Cleaners open?
Kona Cleaners is closed now. It will open tomorrow at 7:00 a.m.