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Kona Cleaners
- Dry Cleaning
- Eastvale, CA
About this business
Location details
12672 Limonite Ave, Eastvale, CA, 92880, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
Awesome keep up the good work!! Very professional.
I love this place. It was my first time using this place. My clothes look great and were ready even earlier than expected. Elizabeth is one of a kind. She explained everything about how the process was and what I should expect. She is by far the best helper I have ever come across in a dry cleaners. She gets a A+. The cleaning gets a A+ also. Thanks Kona Cleaners, u rock.
Took in 2 pair new jeans that were mismarked. Took off 2 inches. Excellent job. Very fast service..texted me that they were ready...perfect job. AAAA++++..MANY THANKS!
Wonderful service n very professional.thank you for your service n making me feel welcome to your premises.
Great
I took in 2 pairs of softball pants to be altered because they were too big .. I previously took in a pair of jeans to be hemmed and they did a great job but as I dropped off the softball pants I get my receipt and the lady says 100$.. now I didn’t want to say anything right there but thinking how they cost about 60$ brand new I really wanted to just cancel the whole order completely but I called the next day and told them I was going to pick up one of the pants and so I did came home and sewed them myself!.. I just think th... read more
Business response:
Hello, We are sorry that you are not happy with your experience. We are glad that you had the opportunity to make a conscious decision on if you wanted to have one or both of them done. Our cost for the waist take in and tapering of the legs actually comes out to $55 each; we believe that the attendant knocked down the price on each of those pants in an attempt to make it a more digestible amount. If you ever feel that the cost is something you are not willing to pay, we definitely don't want to make you uncomfortable and ca... read more
Person helping was not friendly . The prices are to high but i expected better service . Been living in Eastvale for 15 years but probably wont go back to this Kona cleaners
Business response:
Hello Gina, I'm sorry to hear you didn't have the best experience. I would like to discuss what happened further if you're available. Can I please know the account name so that I can reach out? Thank you!
The worst, they charge you for things that don't belong to you and won't credit you back. They lose your shirts and won't do a thing about it. They charged me for over 700 dollars for table clothes that aren't mine and will not refund.me back
Business response:
Hello Sam, This is Karla from Kona Cleaners. We apologize regarding your lost polo but we have been in contact with you regarding a resolution for this issue and just last Tuesday, you and the store Team Lead finalized the cost of that garment. Your check was made on Friday and it is going to be delivered today. Please check your CC statement as that refund was transacted on 10/11 as promised. Thank you Hi Sam. I am very sorry that you had this experience. This definitely is not our policy. We would not charge you for s... read more
My jacket was supposed to be ready on Monday the 4th at 5pm. I went to pick it up that day and they told me they needed two more days. I'm totally upset and I won't be using the service again
Business response:
Hello Dennis, I am sorry that you were negatively affected by the delay. I do see that it was promised for that Monday and we didn't come through for you. There is no excuse there. We apologize and hope you change your mind in the future and decide to give us another chance. Thank you for letting us know about this issue.
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.5 star rating with 1,414 reviews.
When is Kona Cleaners open?
Kona Cleaners is closed now. It will open tomorrow at 8:00 a.m.