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Kona Cleaners
- Dry Cleaning
- Eastvale, CA
About this business
Location details
7084 Archibald Ave, Eastvale, CA, 92880, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Kona did a good job cleaning my dresses, however I am not happy with the customer service, especially the staff working at the front desk both times when I dropped my dresses and picked them up. I didn’t feel welcomed, no facial expression on their faces whatsoever which made me feel I don’t want to come back any more
Business response:
Jolene, I am so sorry to hear about this. I appreciate your comments and I can assure you that this will get addressed. Thanks so much for letting us know. Sincerely, Dave
My pants are wrinkled around the front pockets not happy
1st time visit just lost one shirt. When I pick up the clothes, didn't tell me about 1 shirts is missing, really upset me! now is 3days, still didn't hear from the store! what kind of service this is?!?!
I will not be returning. New customer, signed up and received several emails and coupons (including a New Customer 20% off) But was not allowed to use it. Must be used when dropping off, how would I know that or even have it if I’m a new customer?! Poor customer service.
Clothes were cleaned but not completely pressed... I had to iron the areas on the blouses near the stitching on arm areas.
I will NEVER GO BACK HERE!! Brought in 8 dress shirts and a Sports Coat. Went to pick it up and they only had 8 shirts No Jacket! I told them that the jacket wasn't there and she needed the color and brand of jacket. I said I don't know the brand because these are my sons clothes and she says there's nothing I can do without knowing the brand that she would have to go through every garment looking for it which is a lot of work. Who remembers the brand names of things! She tells me sorry nothing I can do! Never ever ha... read more
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.5 star rating with 1,126 reviews.
When is Kona Cleaners open?
Kona Cleaners is closed now. It will open tomorrow at 7:00 a.m.