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Kona Cleaners
- Dry Cleaning
- Eastvale, CA
About this business
Location details
7084 Archibald Ave, Eastvale, CA, 92880, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
just need someone that is taking the orders to be taught the terminology of altering garments
Awesome
Fast and wonderful service!
the girl that was there on Saturday when I picked up my clothes was very nice and patient even though there were several people waiting and she made sure to address each person which was awesome. Prices were a bit high for the items I needed cleaning on.
Great experience meeting the owner - very pleasant and helpful
I like Kona Cleaners. They are family owned, fast, friendly and professional.
The Associate not friendly. Stone face! I found $25 to clean a long dress too pricey. Next time. I need this dress cleaned. I will look for another cleaner to compare price.
Business response:
Hello, We are sorry you weren’t happy with your experience. Maria looked on your account to see if you had coupons available and found that the only one available was for sweaters. We are sorry if you felt that she didn’t do enough for you but she has no control over the coupons available on your account. We hope you change your mind and we see you again in the future
Maria Employee and Karla the Manager have bad passive aggressive customer relationships. Don’t go here Eastvale Kona locations. Never have experienced this before with any company. Read Yelp reviews. High employee turnaround and poor Public Relations.
Business response:
Hello, I am sorry that you viewed my attempts to resolve the situation differently than how I was intending. I tried my best to explain things and make things right and am unsure what more I could have done. Our general manager has been made aware of all our recent interactions across all formats.
Just spoke with Karla the area manager to follow up with who called me to open my gate at 9:58pm. Karla stated that the male delivery driver by the name of Kevin gave a woman who was ahead of him at the gate my gate code. This woman called my phone to open the gate and who also knew I had two comforters picked up does not work for them. Karla also stated that Kevin explained to her that there was a car in front of him trying to access the gate and that is why he gave her my gate code. That explains why a woman called me ask... read more
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.5 star rating with 1,170 reviews.
When is Kona Cleaners open?
Kona Cleaners is closed now. It will open tomorrow at 8:00 a.m.