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Kona Cleaners
- Dry Cleaning
- Eastvale, CA
About this business
Location details
7084 Archibald Ave, Eastvale, CA, 92880, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I think 11.47 is way too much money just to have my jumpsuit pressed. I don’t think I’ll be back, plus I had a coupon, but they wouldn’t let me use it because I needed to show them the coupon when I dropped it off.
Business response:
Oh no, Debbie! We don’t know what went wrong, but something clearly did, and we want to get to the bottom of things. We’ll be contacting you to find out!
It is good service.
Business response:
Our customers are our world, Sakarin, and we at Kona Cleaners do our best to give them the services they deserve every time they walk in the front door. We’ve let you down, and for that we are sorry. Please, let us know what happened and how we can fix it.
I got a text saying my total was 19.28. I used a 10 percent coupon and final bill was 19.02. I would appreciate if the text was more accurate price seems like I was scammed
Business response:
Kona Cleaners doesn’t take one star reviews on lightly, Jeremy. Your satisfaction is our top priority. Let’s talk about what your experience was and how we can better serve you in the future.
I specifically asked for my dark colored shirts to be laundered and they were still dry cleaned and I was charged for them. The first time I went in the lady at the counter informed me and I requested the laundered service. When I picked up my stuff I realized it. This was the first time I visited your store and I feel that the pricing was not transparent. When I asked at dropoff about the pricing, the employee told me she would not be able to tell me until everything was tagged. I have never had that at any cleaning service... read more
Business response:
Joe, we at Kona Cleaners - Archibald #22 strive to provide you with the best possible dry cleaning services possible. It is clear we have not lived up to those high standards, and for that we are sorry. We will be getting in touch with you shortly to see how we correct the situation.
Over priced, my first time using location. I was only given the price, once my items were ready. Pants at almost $ 5.00 per pair, was too expensive. I usually need to place 8 items per week for dry cleaning, but at this price, can’t afford this location
Business response:
Try as we might, sometimes we just don’t meet your expectations, Bernice. For that, we offer our deepest apologies, and we’ll be contacting you shortly in the hopes we can make it up to you.
My first time there, my order cost me $115.00. I do a lot of dry cleaning and have never spent $115.00 dollars on any of my large dry cleaning orders. My 2nd order was a lot less, which makes me wonder why. After I pick up my 2nd order I will not come back. Service was fine and business area was clean.
I dropped my uniforms off at the cleaners. When I did I attempted to pay. I was told they take payment at pickup. They completed my clothes by the next day but I could not pickup for a few days. When I picked up I provided a coupon for 25% but I was told I could not use it because I did not provide it at drop off. Now how the heck am I supposed to know that if you don’t tell me or have it on the coupon? I tried to pay at drop off. Disappointing. All in all the service was fast but I got gypt on price.
Pretty sure if you look up my name you’ll know exactly what went wrong.
Had brand new jeans shortened...cost $16. Way too expensive to throw some stitches in them. And took a week. Disappointed. Calling grandma next time.
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.5 star rating with 1,126 reviews.
When is Kona Cleaners open?
Kona Cleaners is open now. It will close at 7:00 p.m.