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Kona Cleaners
- Dry Cleaning
- Eastvale, CA
About this business
Location details
7084 Archibald Ave, Eastvale, CA, 92880, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I initially gave them a bad review. I was given a quote but charged differently when my husband picked up my coat. The manager from kona contacted me and willingly fixed it and actually gave me a full refund. I didn’t expect for a full refund since they provided their service but thank you for whoever called me (wish I remember her name). Will definitely come back and recommend your service.
Lost my garment and then charged me full price for the cleaning anyway - which was overpriced to begin with.
Was given an estimate on coat for $8 something. My husband paid $17+. Big difference.
Too expensive for basic service
Kona did a good job cleaning my dresses, however I am not happy with the customer service, especially the staff working at the front desk both times when I dropped my dresses and picked them up. I didn’t feel welcomed, no facial expression on their faces whatsoever which made me feel I don’t want to come back any more
Business response:
Jolene, I am so sorry to hear about this. I appreciate your comments and I can assure you that this will get addressed. Thanks so much for letting us know. Sincerely, Dave
My pants are wrinkled around the front pockets not happy
1st time visit just lost one shirt. When I pick up the clothes, didn't tell me about 1 shirts is missing, really upset me! now is 3days, still didn't hear from the store! what kind of service this is?!?!
I will not be returning. New customer, signed up and received several emails and coupons (including a New Customer 20% off) But was not allowed to use it. Must be used when dropping off, how would I know that or even have it if I’m a new customer?! Poor customer service.
Clothes were cleaned but not completely pressed... I had to iron the areas on the blouses near the stitching on arm areas.
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.5 star rating with 1,170 reviews.
When is Kona Cleaners open?
Kona Cleaners is closed now. It will open tomorrow at 8:00 a.m.