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Kona Cleaners
- Dry Cleaning
- Eastvale, CA
About this business
Location details
7084 Archibald Ave, Eastvale, CA, 92880, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I took 9 slacks for press only. The total charge was 35$ and that was with a 25% off. Prices are outrageous. I have tried you twice I will not be coming back. I’ll make the extra 5 mile drive and pay 2$ for press slacks.
Business response:
Thanks, Cindy! We’re curious, how could Kona Cleaners have provided you with a better dry cleaning experience? We’ll reach out soon to get your feedback!
First time at this business. Asked about the pricing and ok Adt said she would give me a 10% discount for my first time. Never received it.
Thanks for acknowledging us vets. It seems that these days the Liberals are trying to tear down our country. No respect for Police, etc.
Good service.
Business response:
Kona Cleaners doesn’t take one star reviews on lightly, Sakarin. Your satisfaction is our top priority. Let’s talk about what your experience was and how we can better serve you in the future.
Had a problem with stains on our sofa covers after the first time. They cheerfully re-sent for cleaning. Sofa covers came back looking much better and I was told that if my wife was still not satisfied they would be happy to send back to the cleaning facility for them to try something stronger.
I think 11.47 is way too much money just to have my jumpsuit pressed. I don’t think I’ll be back, plus I had a coupon, but they wouldn’t let me use it because I needed to show them the coupon when I dropped it off.
Business response:
Oh no, Debbie! We don’t know what went wrong, but something clearly did, and we want to get to the bottom of things. We’ll be contacting you to find out!
It is good service.
Business response:
Our customers are our world, Sakarin, and we at Kona Cleaners do our best to give them the services they deserve every time they walk in the front door. We’ve let you down, and for that we are sorry. Please, let us know what happened and how we can fix it.
I got a text saying my total was 19.28. I used a 10 percent coupon and final bill was 19.02. I would appreciate if the text was more accurate price seems like I was scammed
Business response:
Kona Cleaners doesn’t take one star reviews on lightly, Jeremy. Your satisfaction is our top priority. Let’s talk about what your experience was and how we can better serve you in the future.
I specifically asked for my dark colored shirts to be laundered and they were still dry cleaned and I was charged for them. The first time I went in the lady at the counter informed me and I requested the laundered service. When I picked up my stuff I realized it. This was the first time I visited your store and I feel that the pricing was not transparent. When I asked at dropoff about the pricing, the employee told me she would not be able to tell me until everything was tagged. I have never had that at any cleaning service... read more
Business response:
Joe, we at Kona Cleaners - Archibald #22 strive to provide you with the best possible dry cleaning services possible. It is clear we have not lived up to those high standards, and for that we are sorry. We will be getting in touch with you shortly to see how we correct the situation.
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.5 star rating with 1,217 reviews.
When is Kona Cleaners open?
Kona Cleaners is closed now. It will open at 7:00 a.m.