Dependable Cleaners

Ling Z. 

on ReviewMyDryCleaner

10 years ago

Lisa was the the associate who took my transaction. I aksed her to pay by using gift card first, and then credit card. She was not good with computer, applied all charges to my credit card. I told her she made mistake, she talked back with, "You are not listening." and claiming what she did was right. I asked her to leave a note to store manager to call me back on Monday, 6/1/15. But up to now, still nobody called me back. 

Emily D. 

on ReviewMyDryCleaner

11 years ago

I am disappointed with the service provided. When I dropped off my clothes I was told I would get a 22% promotional discount or coupon applied. When I came to pick up my clothes, the person who rang me up said that the original staff member did not note that discount on my account. She also said that this particular staff worker had done this to another customer. She said she could not apply the discount, which I find ridiculous, but that she would mention it to her supervisor. As far as I am concerned, I should be reimburse... read more

Martin C. 

on ReviewMyDryCleaner

11 years ago

For the second time I asked to have my shirts folded for travel and it was not done. This is obviously a reoccuring problem, because when I dropped it off, the CSR said "they ought to see this" and put 2 notes on the order. I had the same problem in East Milton once and a CSR there told me "its not just you, it happens alot." At least in East Milton they offered to fold the shirts for me. It is obvous to me that I cannot go to Dependable when I am planning to travel.