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Comet Cleaners and Laundry San Antonio
- Dry Cleaning
- San Antonio, TX
About this business
Location details
2770 E. Evans Rd., Suite 106, San Antonio, TX, 78259, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I took in 5 shirts to get the wrinkles out. Four of the five got all the wrinkles out the last one had wrinkles still on the sleeves. I took my stuff to your cleaners because the prices and discounts on your window and I was shocked to pay $6 a piece. I needed my stuff done so I left them but will keep the price in mind.
Ivbriught I. A 100% wool heirloom blanket for cleaning and alterations. The young lady tagged the blanket for repair of corner trim. Only one of four corners was repaired. I picked the blanket up on March 2, and did not check alterations until I was home. I called back on March 3rd to say that I am bringing the blanket back to have alterations completed.
I had a large King sized Comforter, cream colored riddled with stains from my toddlers Cheeto fingers. And I tried everything myself to get it out. I just randomly took it in and now I’m a customer for life! They got out all the stains and it was so fluffy still. And not at all for a bad price. Great service!
I wasn’t provided a price for services until I picked up my items. The $28 for two suits was somewhat of a sticker shock.
Business response:
Thank you for providing your feedback and letting us know about this issue, David. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will attempt to contact you within 24 hours to understand your concern and do our best to fix it. You can also reach out to us at 210-262-6003 or info@cometsatx.com. We apologize once again.
It was disheartening to say the least. The pleats on my skirt were pressed flat. When I returned to the store the lady at the counter told me it would be an extra. 50 cents for each corner of the pleat. That came out to 10.00 plus 2.97 for a redo. That is ridiculous you are charging me for pressing the pleats and handling the garment again. When we dropped the garment off and was inspected at the counter nothing was said about an extra charge for pressing the pleats. Why aren't we advised, instead it looks like a sail. The m... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Mary. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will attempt to contact you within 24 hours to understand your concern and do our best to fix it. You can also reach out to us at 210-262-6003 or info@cometsatx.com. We apologize once again.
The employees are not customer service oriented morning are they friendly. Since the COVID-19 pandemic hit service seems to be failing. I think you should get your old team members back especially during the morning and afternoon.
Business response:
Thank you for providing your feedback and letting us know about this issue, Lloyd. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will attempt to contact you within 24 hours to understand your concern and do our best to fix it. You can also reach out to us at 210-262-6003 or info@cometsatx.com. We apologize once again.
This was the most I’ve spent on dry cleaning, I think ever... even with a 30% discount, I do not plan to return again
I was told on monday 12/30 item would be available next day after 3:30 on 12/31. Me next day at 4pm: it's my item ready Cleaners: no your item is not here or ready and we are closing next day for new years, see you thursday. Me: LAME
Business response:
Thank you for providing your feedback and letting us know about this issue, Mayra. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will attempt to contact you within 24 hours to understand your concern and do our best to fix it. You can also reach out to us at 210-262-6003 or info@cometsatx.com. We apologize once again.
I have always had five-star experience at Comet so this was really surprising! I told the attendant I had a shirt that absolutely needed my cotton white button-down to be clean by Monday night because I had an interview Wednesday. She said "No problem." But she did not ask anything about it, like if it needed starch or to be super white or anything. To be fair, I should have made it clear, maybe, that I was expecting white and sizing. But I expected that. Fast forward to Monday night. Yellow shirt. I mean like yellow toast c... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Jennie. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will attempt to contact you within 24 hours to understand your concern and do our best to fix it. You can also reach out to us at 210-262-6003 or info@cometsatx.com. We apologize once again.
Frequently asked questions about Comet Cleaners and Laundry San Antonio
How is Comet Cleaners and Laundry San Antonio rated?
Comet Cleaners and Laundry San Antonio has a 4.8 star rating with 2,061 reviews.
When is Comet Cleaners and Laundry San Antonio open?
Comet Cleaners and Laundry San Antonio is closed now. It will open at 7:00 a.m.