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8739 Bandera Rd #100, Ste 100, San Antonio, TX, 78250, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
You didn’t dry clean my jacket because of a pin whole in the sleeve. So what?! I needed that jacket for a wedding. Then you wouldn’t even press it when I was there to pick it up?! And lastly, without a coupon, your prices are ridiculous!
Business response:
Oh no! We're so sorry to hear that we didn't meet expectations, Curt . We do our best to offer superior service and would like to reach out to you to correct any inconvenience that may have occurred. We'll attempt to contact you within 24 hours to address any concerns. If you would like to reach out to us beforehand, we welcome you to contact us at 210-262-6003 or info@cometsatx.com. We apologize once again and hope your next visit with us is a much more pleasant experience.
I am a long time customer. I asked to use the restroom and was told no. No matter how great my clothes look.....that refusal is what I remember the most
Business response:
Brian , we apologize for any inconvenience we may have caused. At Comet Cleaners, our customers are #1 and we make it a priority to ensure your visit includes a positive experience with great quality at the most affordable price. We will attempt to contact you within 24 hours to understand your concern and do our best to ensure that your needs are taken care of. You can also contact us at 210-262-6003 or info@cometsatx.com.
Maybe someone can tell my why every time I put certain clothes in for specific things to be completed on them, the clothes are never completed as I instructed. The responsibility for my items remains with me the owner. If I specific what I need to get done. Than I expect it to be completed. Please respond asap with a solution to this issue. Thank you for your continued support and time.
Business response:
Oh no! We're so sorry to hear that we didn't meet expectations, Willie . We do our best to offer superior service and would like to reach out to you to correct any inconvenience that may have occurred. We'll attempt to contact you within 24 hours to address any concerns. If you would like to reach out to us beforehand, we welcome you to contact us at 210-262-6003 or info@cometsatx.com. We apologize once again and hope your next visit with us is a much more pleasant experience.
We are new to the area and have been looking for a new cleaners. I dropped off our clothes and asked for heavy starch. After getting home and putting the clothes away, I noticed that they did not get the heavy starch as requested... Kinda bummed... Thank you, Nancy Baez
Business response:
Oh no! We're so sorry to hear that we didn't meet expectations, Nancy . We do our best to offer superior service and would like to reach out to you to correct any inconvenience that may have occurred. We'll attempt to contact you within 24 hours to address any concerns. If you would like to reach out to us beforehand, we welcome you to contact us at 210-262-6003 or info@cometsatx.com. We apologize once again and hope your next visit with us is a much more pleasant experience.
Pricing has gotten too expensive. Going to start to use a different dry cleaner. I've been with you guys for years and years.
Business response:
Oh no! We're so sorry to hear that we didn't meet expectations, Raul . We do our best to offer superior service and would like to reach out to you to correct any inconvenience that may have occurred. We'll attempt to contact you within 24 hours to address any concerns. If you would like to reach out to us beforehand, we welcome you to contact us at 210-262-6003 or info@cometsatx.com. We apologize once again and hope your next visit with us is a much more pleasant experience.
Had stains on 2 pair white capris. Both stains are out and they are white as ever!
I arrived and dropped off two items for the first time. It was a JROTC uniform. I told the girl I needed it dry cleaned. I had my coupon and yall were close to my house so I was excited about doing business with yall. I got my ticket and walked out. Then realized I forgot to say military press. I immediately went back told her about military press. She mentioned lots of others were dropping off uniforms so I thought hmm how would she not think of military press either but whatever. She said she would add it and I left. My ... read more
Business response:
Courtney , we apologize for any inconvenience we may have caused. At Comet Cleaners, our customers are #1 and we make it a priority to ensure your visit includes a positive experience with great quality at the most affordable price. We will attempt to contact you within 24 hours to understand your concern and do our best to ensure that your needs are taken care of. You can also contact us at 210-262-6003 or info@cometsatx.com.
On 9/26/22, I did not get my clothes...I got William Jackson's order. Where are my clothes? Bill
Business response:
William , we apologize for any inconvenience we may have caused. At Comet Cleaners, our customers are #1 and we make it a priority to ensure your visit includes a positive experience with great quality at the most affordable price. We will attempt to contact you within 24 hours to understand your concern and do our best to ensure that your needs are taken care of. You can also contact us at 210-262-6003 or info@cometsatx.com.
I brought a total of 14 pieces of clothes 9 shirts and 5 pants, one of them has a small stain on top looks like rust, this has occurred before and three shirts they did a poor job of ironing which I will be returning to correct it.
Business response:
Oh no! We're so sorry to hear that we didn't meet expectations, Guadalupe . We do our best to offer superior service and would like to reach out to you to correct any inconvenience that may have occurred. We'll attempt to contact you within 24 hours to address any concerns. If you would like to reach out to us beforehand, we welcome you to contact us at 210-262-6003 or info@cometsatx.com. We apologize once again and hope your next visit with us is a much more pleasant experience.
Comet Cleaners and Laundry San Antonio has a 4.8 star rating with 3,974 reviews.
Comet Cleaners and Laundry San Antonio is open now. It will close at 5:00 p.m.