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Carousel Cleaners

4.6
  • Dry Cleaning
  • West Vancouver, BC

About this business

Consumer ServicesDry Cleaning

In 1950, Carousel Cleaners was established as a founding tenant of West Vancouver’s Park Royal Centre. Carousel Cleaners was bought by Wayne and Anne Bastien in 1972, the jewel of a chain of cleaning stores across BC. Cam Bastien assumed management of Carousel Cleaners in 2000. Since then, he’s held a seat on the Park Royal Mall Merchants Association and has served as the Association President of the B.C. Drycleaners and Laundry Institute (D.L.I.). Carousel Cleaners is a member of the Better Business Bureau and the B.C Fabr... read more

Location details

891 Park Royal Shopping Centre (North Mall), West Vancouver, BC, V7T1H9, Canada

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.6862 reviews
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Christine K.'s profile image
8 years ago

Dry cleaning was more expensive than expected and my white blazer was warped I believe as a result of pressing at too high a heat. one pair pants also did not appear to be cleaned although they were pressed and came back shiny. 

Sean H.'s profile image
9 years ago

Done on time. 

Lorett L.'s profile image
9 years ago

I had drapes dry clean. 3 panels. One set and a single panel. They were just plain drapes and I was charged $256.00!! I couldn't t believe it when I was told the amount I had to pay. Then later I was told by others I could have paid $130.00 or the most $150.00 and that I was charged way too much for the type of drapes. I will never do business with carousel cleaners. They are extremely pricey! I'd 

Mauree M.'s profile image
9 years ago

Worst dry cleaner I have ever been to. First I bring in heavy curtains from my apt. They call say they need to send it to a third party . We say ok then one week later when I am supposed to pick them up I am told they didn't send them because the manager didn't give them permission and they knew this for 6 days and didn't even bother calling me they just kept my curtains and didn't clean them. I have no idea why there would be even one star for this obviously bad business. I have no idea how they get repeat business cause t... read more

Vince C.'s profile image
9 years ago

I had splashed soup all over my down vest which required dry cleaning. The cleaning was done quickly but more importantly the stains were removed. 5star. 

Bill Van B.'s profile image
9 years ago

The store was not open during the hours that they indicated. There was no contact number on the door. When I finally picked up my clothes (two days later when it was actually open) they indicated it was my fault that I did not know they were not open on Saturday despite the signs on the front door. 

Stephanie's profile image
9 years ago

I thought the staff were very friendly, a bit surprised how expensive it was compared to others in the neighborhood, but very disappointed when I went to put on my pressed shirt and it was still wet... even if I'd been told when i picked it up that would have been better then being at work, putting on a nicely, expensive pressed dress shirt only to find the collar and cuffs uncomfortably wet. 

Nessa van B.'s profile image
9 years ago

I have used your services for a few years now and have always had a good experience. However, I have been trying to find out the status of our duvet which you have had for over a month but to no avail. I have called 3 times in the past 3 weeks about it. First when it didn't get delivered with the item it was picked up with. I was assured that duvets take a bit longer and it would come the following week. Then I called 2 weeks after that and was told a manager would call me back. 2 days later and I haven't received a call so ... read more

Lindsey T.'s profile image
9 years ago

I took in five items - three dresses (one totally plain, one silk and one long) and two very plain skirts. My bill was $147. Surcharges on every item for the type of fabric and I was charged for a sixth item for the lining of my dress! I spend a fortune on my clothing so look for a high quality dry cleaner but nothing justifies that amount. I won't be returning. 

Frequently asked questions about Carousel Cleaners

How is Carousel Cleaners rated?

Carousel Cleaners has a 4.6 star rating with 862 reviews. 

When is Carousel Cleaners open?

Carousel Cleaners is closed now. It will open at 8:30 a.m.