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Carousel Cleaners
- Dry Cleaning
- West Vancouver, BC
About this business
Location details
891 Park Royal Shopping Centre (North Mall), West Vancouver, BC, V7T1H9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Extremely expensive service Highest prices in while north shore !!! Will never return
It is almost the sixth time that I visited this dry cleaner shop. All six times I was unsatisfied for the job they did and the cost! All these times I was busy enough not to complain . Now, it is time to tell the truth about this shop . All items I gave them to clean were not completely cleaned and freed from simple stains! The prices they asked for a simple job were unbelievably high! My last item was a very ordinary rain coat , simple and light weight with small dark spots due to being light color, it was showing. It... read more
I brought in a small sheepskin rug to be cleaned. It had construction dust in it and had yellowed quite a bit over time. It was sent back east to be cleaned but returned with a shaggy dreadlock look. It looked awful. Carousel Cleaners took the time to brush it all out and it looked beautiful! Even the yellow colour had dissipated. It looked almost like new! I’m very happy.
Business response:
We are so pleased to have assisted you! Thank you for experiencing and appreciating the quality of our work!
You charged too much
Business response:
Hi M. Thank you for sharing your feedback with us regarding the cleaning of your Burberry sweater and Burberry jacket. The owner of our company called you yesterday in hopes to discuss your experience and feedback further, but was unable to reach you and left a voicemail. Thank you.
We have been with Tuesdays Dry Cleaning for many years. We had a 20% discount and spent major money last year. (Jillian Dixon Boxer & Morris Ergas). You can look up our account. We were told that our discount would still apply with new changes. Without notice, new management or ownership came in, increased all prices dramatically, dropped our discount and now offer slower turn around times. In addition, sheets have been lost and we were given someone elses top sheet. We have Ergas on a tag inside sheets but still they... read more
INCONSISTENT QUALITY. I recently had a good quality trench quote returned with multiple buttons missing and damaged fabric. Not worth the prices that they charge!
Business response:
Hi Anne. Thank you for your recent feedback. We are very sorry to learn that you did not have the experience that we are known for. Please know that we have looked into this further and can assure you that our team has followed the care label for your coat directly. We realize there was a miscommunication regarding the buttons of your coat and are pleased that we were able to correct this for you. We would be happy to discuss this further with you. Thank you.
Your service is really awful! This is the 2nd time I'm having trouble with you. Last week I called for pickup service. The package was picked up on Monday and I was told that it would take one week to deliver the package. I called today to follow up and I was told that it takes ABOUT a week and not sure exactly when but my package will be delivered in 3 days!!!
make your prices closer to your commentators instead of double I wont be back
The customer service is excellent (@park Royal). Very attentive staff. The quality of cleanliness is good. However, the price looks high to me! That I was charged $38 only to press a sleeveless dress!!!
Business response:
Hi Simi. Thank you for providing your feedback. We greatly appreciate it!
Frequently asked questions about Carousel Cleaners
How is Carousel Cleaners rated?
Carousel Cleaners has a 4.6 star rating with 878 reviews.
When is Carousel Cleaners open?
Carousel Cleaners is open now. It will close at 5:00 p.m.