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Carousel Cleaners
- Dry Cleaning
- West Vancouver, BC
About this business
Location details
891 Park Royal Shopping Centre (North Mall), West Vancouver, BC, V7T1H9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Carousel continues to be the best in the business.
Good morning everyone, So far my experience at Carousel Cleaners has been truly exceptional as the team will go out of its way to accomplish what's needed to satisfy a customer and your honesty and straightforwardness regarding your services and the personal receiving the client always with a smile make it that I want to return for my needs. So thank you all and Happy Christmas to each one of the team. Louise Bellemare
Never explained or checked for approval for so called Designer pricing. Absolutely shocking & disappointing. Will not ever recommend Carousel at PR to my WVan no
Business response:
Thank you for sharing your feedback. We're sorry to learn of your disappointment, as it is never our intention to have our clients feeling this way. At Carousel, we take great pride in the quality of our work, especially when it comes to caring for high-end garments like your Burberry coat that require time, attention, and experience to clean properly. In this case, your Burberry coat was quite soiled and required significant attention and careful handling to ensure it was treated safely and effectively. The pricing reflect... read more
The ladies at carousel are always happy, friendly and do great dry cleaning and fabulous alterations!
Business response:
Hi Dayna. We really appreciate your feedback. Thank you for sharing!!
Extremely expensive service Highest prices in while north shore !!! Will never return
It is almost the sixth time that I visited this dry cleaner shop. All six times I was unsatisfied for the job they did and the cost! All these times I was busy enough not to complain . Now, it is time to tell the truth about this shop . All items I gave them to clean were not completely cleaned and freed from simple stains! The prices they asked for a simple job were unbelievably high! My last item was a very ordinary rain coat , simple and light weight with small dark spots due to being light color, it was showing. It... read more
I brought in a small sheepskin rug to be cleaned. It had construction dust in it and had yellowed quite a bit over time. It was sent back east to be cleaned but returned with a shaggy dreadlock look. It looked awful. Carousel Cleaners took the time to brush it all out and it looked beautiful! Even the yellow colour had dissipated. It looked almost like new! I’m very happy.
Business response:
We are so pleased to have assisted you! Thank you for experiencing and appreciating the quality of our work!
You charged too much
Business response:
Hi M. Thank you for sharing your feedback with us regarding the cleaning of your Burberry sweater and Burberry jacket. The owner of our company called you yesterday in hopes to discuss your experience and feedback further, but was unable to reach you and left a voicemail. Thank you.
We have been with Tuesdays Dry Cleaning for many years. We had a 20% discount and spent major money last year. (Jillian Dixon Boxer & Morris Ergas). You can look up our account. We were told that our discount would still apply with new changes. Without notice, new management or ownership came in, increased all prices dramatically, dropped our discount and now offer slower turn around times. In addition, sheets have been lost and we were given someone elses top sheet. We have Ergas on a tag inside sheets but still they... read more
Frequently asked questions about Carousel Cleaners
How is Carousel Cleaners rated?
Carousel Cleaners has a 4.6 star rating with 895 reviews.
When is Carousel Cleaners open?
Carousel Cleaners is open now. It will close at 6:00 p.m.