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Carousel Cleaners
- Dry Cleaning
- West Vancouver, BC
About this business
In 1950, Carousel Cleaners was established as a founding tenant of West Vancouver’s Park Royal Centre. Carousel Cleaners was bought by Wayne and Anne Bastien in 1972, the jewel of a chain of cleaning stores across BC. Cam Bastien assumed management of Carousel Cleaners in 2000. Since then, he’s held a seat on the Park Royal Mall Merchants Association and has served as the Association President of the B.C. Drycleaners and Laundry Institute (D.L.I.). Carousel Cleaners is a member of the Better Business Bureau and the B.C Fabr... read more
Location details
891 Park Royal Shopping Centre (North Mall), West Vancouver, BC, V7T1H9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Your service is really awful! This is the 2nd time I'm having trouble with you. Last week I called for pickup service. The package was picked up on Monday and I was told that it would take one week to deliver the package. I called today to follow up and I was told that it takes ABOUT a week and not sure exactly when but my package will be delivered in 3 days!!!
make your prices closer to your commentators instead of double I wont be back
The customer service is excellent (@park Royal). Very attentive staff. The quality of cleanliness is good. However, the price looks high to me! That I was charged $38 only to press a sleeveless dress!!!
There were a few spots left and I was not told this.
It was about twice as expensive as the already expensive competition. Even with 20% off, my husband's blazer was more expensive and my (short) coat was $50. When I questioned the cost, because it was about the same length as a blazer, I was told there was hand finishing to "remove pills". There were no pills when I took the coat in. I definitely won't be back; please remove me from your contact list.
I had a stain on my dress and that was a purpose of getting it dry cleaned. They couldn’t take the stain off but give me a nominal discount. I still ended up paying $22 for dry cleaning with stain remained on dress.
I came to your shop when my cleaner shut down after 25 years. I am a long term client to any place I go, but your rates are 3 something 4 times above average. I paid $22 for a crop pant and yet other places charge me $6 for it. I am sorry but I don’t understand why your prices are so high.
Brought leather jacket in with odour. Dropped in to see Cam but wasn’t in. Was told when he would be in but when I came back, no Cam. Wife I’ll so understandable. Phoned to see when in, came back in but again, not in. Left jacket. Received call from Female with options. Next day I came in to pick up jacket but not there! Wow! Was told they would call as soon as it was back. No one called! I dropped in while shopping at Park Royal, picked it up. You tell me what your opinion is of hue service was!?
Very expensive and spots still not removed. Has to be the-done.
Frequently asked questions about Carousel Cleaners
How is Carousel Cleaners rated?
Carousel Cleaners has a 4.6 star rating with 862 reviews.
When is Carousel Cleaners open?
Carousel Cleaners is closed now. It will open at 8:30 a.m.