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Today Cleaners
- Dry Cleaning
- Bakersfield, CA
About this business
Location details
5600 Auburn St, Ste V, Bakersfield, CA, 93306, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Please review the express traffic lane flow at the Coffee and Olive location. As an example… When all lanes are occupied with vehicles, especially the lane closest to the entrance, and where the vehicles at the front need additional time for service (payment or clothing issue, etc.) and the vehicles in tandem (rear) are done, i.e. they have picked up or dropped off clothing with another Today Cleaners employee, kindly please have the employees direct the front vehicle(s) needing additional time and service to a parking spa... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Ben. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (661) 634-1218 and we'd be happy to help you out. Cheers, Today Cleaners
My husband Richard McCathron intended to drop off 4 shirts yesterday. He told Employee TLV that he wanted to pay for it because his wife, me might be picking it up today. He told her that one of the shirts is brand new. She told him that it would take her 15 mins to process that shirt. Note: no one was in the cleaners. He told her to forget it, but he wanted to pay for the 3 shirts. She gave him the impression that she was being put out but processed the shirt. I recommend that she receives customer service training, and tra... read more
Business response:
Hi, Patricia_richard. We are sorry that you had a 1-Star experience. A member of our team will reach out to you directly.
This the third time I receive a coupon and follow the instructions and it’s not honored. There’s always an excuse to not honor it when I pick up my clothes.
Business response:
Thank you for providing your feedback and letting us know about this issue, Joseph. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (661) 634-1218 and we'd be happy to help you out. Cheers, Today Cleaners
When we picked up our last 2 drop offs they had lint all over them. One was a brand new Tuxedo and it was obvious yet it was still handed to my husband. At that moment he asked about it and was met with an employee that just grabbed it back and used a lint brush and handed it back like it was no big deal. When you pay to get your clothes dry cleaned there is a minimum standard that needs to be met, consistency is not the trend here. When my husband got home he finally said time to find another dry cleaners. We were long t... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Abir And Greg. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (661) 634-1218 and we'd be happy to help you out. Cheers, Today Cleaners
Did not do my clothes the correct way
Business response:
Thank you for providing your feedback and letting us know about this issue, Maria. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (661) 634-1218 and we'd be happy to help you out. Cheers, Today Cleaners
It happened again today. I picked up my drycleaning (shirts) and my discount was not applied. This used to happen many times before, I became frustrated & started to take my drycleaning elsewhere. When I started receiving your emails/percentage discounts, I thought I would give you another try. When I dropped off my order, I made sure that my discounts would apply, the girl said that they would. Wrong! But today, Shira was very kind and patient with me while I explained my situation. She was willing to talk to whomeve... read more
Business response:
Hi, Tracey. We are sorry that you had a 1-Star experience. A member of our team will reach out to you directly.
Clothes still smelled as if they were not cleaned. I asked if something could be done. Was told can spray the exit spray but would smell worse. Still had to pay full price even though clothes smelled and were not dry cleaned.
Business response:
Thank you for providing your feedback and letting us know about this issue, Ivette. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (661) 634-1218 and we'd be happy to help you out. Cheers, Today Cleaners
Honestly too expensive …. I just moved from LA and your prices are more pricier than out there.
Business response:
Hi, Daniel. We are sorry that you had a 1-Star experience. A member of our team will reach out to you directly.
Today cleaners does a great job with my clothes plus the staff are very nice and helpful also they have very good customer service and friendly
Frequently asked questions about Today Cleaners
How is Today Cleaners rated?
Today Cleaners has a 4.8 star rating with 1,350 reviews.
When is Today Cleaners open?
Today Cleaners is closed now. It will open tomorrow at 7:00 a.m.