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Tide Cleaners
- Dry Cleaning
- Spring, TX
About this business
Location details
15818 Champion Forest Dr, Spring, TX, 77379, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I'll start by saying that customer service is outstanding! The convenience of text messages and emails to let you know your clothes are ready is great! Unfortunately, the prices were outrageously high! Being new to the area I took 1 pair of slacks, 2 polos and 1 button down shirt to Tide Cleaners and the exact same pieces to another local cleaners. Price at Tide $25.83. Price at competitor $7.85 I wanted to return to Tide because the service was great but the prices were horrible...
Our family has men's shirts & women's shirts that have been laundered & starched at cleaners since purchased. My husband has Khaki trousers that have been laundered at cleaners since purchased. During this past month we have asked repeatedly to stop Dry Cleaning our cotton clothing & to launder our clothes. This last visit the person accepting our clothes told us that the machines & detergent used by your company would damage the fabric of our clothing that we wanted laundered! What? She went on to explain that our clothing ... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Zulema. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (281) 370-0822 and we'd be happy to help you out. Sincerely, Tide Cleaners
It is not what you did it is what you didn't do. Everytime I bring in my laundry I have to have it re-hung again. Can't the people in the back read ENGLISH! Hang all of my pants by he waist band. Thank You.
Business response:
Thank you for providing your feedback and letting us know about this issue, Jane. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (281) 370-0822 and we'd be happy to help you out. Sincerely, Tide Cleaners
I’m upset that you can’t get out spots. I don’t think you should charge the customer if your dry cleaning doesn’t get the garment clean. I understand that some spots won’t come out but the customer hates to pay a fee when the garment isn’t clean. The garment is useless with the spot and it’s Ridiculous to have to pay for dry cleaning and end up with a garment that can’t be worn and isn’t even clean enough to give away. I appreciate the $10 credit but my garment was silk and was expensive. I had to make 3 trips back and for... read more
Customer service was entirely not helpful nor friendly. The atmosphere was not welcoming.
Business response:
Thank you for providing your feedback and letting us know about this issue, Maria I. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. The plant manager for this location will be reaching out to you. Sincerely, Tide Dry Cleaners
Starch level were not correct for shirts and one pair of jeans which was also pressed incorrectly. On top of that cashier tried to charge us for correcting the problem.
Business response:
Thank you for providing your feedback and letting us know about this issue, John. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. The plant manager for this location will be reaching out to you. Sincerely, Tide Dry Cleaners
All the shirts were not ironed well. Very disappointed.
Business response:
Thank you for providing your feedback and letting us know about this issue, Jueun. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (281) 370-0822 and we'd be happy to help you out. Sincerely, Tide Dry Cleaners
Too expensive!!!! I didn’t see any big difference with my regular dry cleaner but the price.... $8 for a sleeveless shirt???!!! Seriously???!!!! Your plastic waste is also crazy!!! Your website says you are green. Well with 6 plastic bags for ten pieces and 4 plastic hangers.... don’t think you are!!! You have two nice things: nice locations and nice smell in the clothes!!!
Trying again to remove stain. Hope it is successful .
Frequently asked questions about Tide Cleaners
How is Tide Cleaners rated?
Tide Cleaners has a 4.5 star rating with 887 reviews.
When is Tide Cleaners open?
Tide Cleaners is closed now. It will open at 7:00 a.m.