Perfect Cleaners

KEON S. 

on ReviewMyDryCleaner

5 years ago

My experience is always terrible when a certain employee is working. She is younger with long hair and glasses. Her attitude is unfriendly. I spoke with another employer about an item that needed to be redone and when I went to pick it up she tried to charge me for it although I had already spoken with a manager about it. She is the reason I will NEVER go back. My building does business with them and from my repeated terrible experiences with this one employee I am having them switch cleaners. 

Jacki E. 

on ReviewMyDryCleaner

6 years ago

They attempted to fix a small moth hole and ruined my Prada shirt. They should have sent to a specialist or told me that this isn’t their specialty. They never took responsibility 

Byron B. 

on ReviewMyDryCleaner

6 years ago

Pick up my clothing that was visibly dirty and I was told it’s because I waited three weeks to pick it up and that it’s dusty in the cleaners. When I pointed out the it’s covered the person just smiled. 

Austin M. 

on ReviewMyDryCleaner

6 years ago

DON’T USE THIS DRY CLEANERS!!! I would not recommend Perfect Cleaners to my worst enemy. I used them twice, because they are close to where I live. The first time they missed the day and time they told me my clothes would be ready by. I gave them another chance, thinking maybe it was a miscommunication. The second time was even worse than the first. I came to pick up my suit and shirts. They handed me the shirts and then couldn’t find the suit pants. After ten minutes they found the pants on the floor. The employee came ba... read more

Marcy N. 

on ReviewMyDryCleaner

6 years ago

I’ve only been a customer at Perfect Cleaners for about a year because my favorite dry cleaner closed. The team who work there are really friendly and try to be helpful, and It is in a convenient location which is a plus. However, the prices were high compared to other cleaners when I first starting bringing in my cleaning and last month the prices were raised. Worst of all, too often my cleaning is returned and they were unable to remove the stains. Yet I still pay full price?!? Time to find another dry cleaner. 

Robert K. 

on ReviewMyDryCleaner

6 years ago

P S. We have been customers for 20 years and this is the first lost item we experienced. Robert Klein 

Robert K. 

on ReviewMyDryCleaner

6 years ago

Last Wednesday I supposedly picked up 7 items and when I separated them at home only 6 were there. I called the store immediately, talked to the lady who waited on me, and reported the loss of a pair of Lands End beige pants. I have yet to receive a response. RobertKlein 

Tom C. 

on ReviewMyDryCleaner

6 years ago

I mean 5 stars 

Sheryl O. 

on ReviewMyDryCleaner

6 years ago

I like the way they clean for most items. But the dress maker.promised to replace a basic zipper for a nylon vest and have it ready for thursday night. When i got there last night it wasn't even worked on. His mistake. He did replace it but i had to cone back 40 minutes later and charged me an extra $10 for his.mistake He told me $ 16 and it ended up the charge was $ 26. I am from NYC and use to overpriced dry cleaners but don't change your promises at the end.