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Perfect Cleaners
- Dry Cleaning
- Los Angeles, CA
About this business
Location details
10531 West Pico Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Last Wednesday I supposedly picked up 7 items and when I separated them at home only 6 were there. I called the store immediately, talked to the lady who waited on me, and reported the loss of a pair of Lands End beige pants. I have yet to receive a response. RobertKlein
I mean 5 stars
I like the way they clean for most items. But the dress maker.promised to replace a basic zipper for a nylon vest and have it ready for thursday night. When i got there last night it wasn't even worked on. His mistake. He did replace it but i had to cone back 40 minutes later and charged me an extra $10 for his.mistake He told me $ 16 and it ended up the charge was $ 26. I am from NYC and use to overpriced dry cleaners but don't change your promises at the end.
The customer service is excellent and my clothes are cleaned in a timely fashion. The reason I scored this lower is that I have to get my new shirts altered after they are cleaned 1-2 times They get stretched out to a point that they no longer fit appropriately. I'm on my 11th shirt for this process and its expensive to have the sleeve length and body of the shirt altered especially when they are new shirts.
Missing a Ellen Tracy blouse which was supposed to be ready Friday, checked back on Saturday your staff still couldn't locate. I told them I would check my closet to make sure I had'nt picked it up and then called to tell them that you still must have my blouse and was told the manager was coming in two hours and they would call me back, but so far I have not heard from anyone.
Took about 20 minutes to find my order and for the tenth time, they put barcode stickers in all of my clothing even though I have it in my file not to and specifically asked at drop-off not to. Rea wouldn’t even offer a discount for the inconvenience. For the prices you charge and the long amount if time you take to clean, and never seemingly able to follow a simple instruction I’m pretty sure I am going to have to look for a new dry cleaners. I’ve given Perfect Cleaners way too many chances.
Last time I went to this cleaners they lost my items. This time, they gave me my items along with someone else's, and I had to go back to return them. They don't seem to be organized at all.
I had a cotton men’s shirt laundered and pressed. I was charged $8.00 for hand pressing! I have never paid this high a price even in Manhattan. They did a great job but very overpriced.
One shirt still had the same stain you were supposed to remove in the first place. You changed the cost of cleaning another shirt from the promised $3.5 to $8 because you hand ironed it. Another item was supposed to be ready in a week, it is still not ready and the staff don't know it's whereabout.
Frequently asked questions about Perfect Cleaners
How is Perfect Cleaners rated?
Perfect Cleaners has a 4.7 star rating with 1,732 reviews.
When is Perfect Cleaners open?
Perfect Cleaners is open now. It will close at 8:00 p.m.