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Memories Gown Preservation - Houston, TX
- Dry Cleaning
- Houston, TX
About this business
For the past 30 years, brides across the country have enjoyed our respected wedding dress cleaning and preservation services. Memories Gown Preservation grew to be one of the largest and most trusted gown preservation companies with the highest quality services in the country. That’s because we dry clean differently than everyone else.
Location details
5747 Glenmont Drive, Houston, TX, 77081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I loved the fact that all I had to do was pack up the dress and drop it off at UPS. But, when I got it back, the personalization was not printed correctly. My husbands name is Justin and they put Justina. Also the box with the dress wasn’t sealed, the lid was just taped to the box. I don’t know if it’s supposed to be sealed or not? But that would make sense to me.
Business response:
Two out of three ain’t bad, but three out of five is less than we aspire to! A representative from this location will be contacting you so we can get to the bottom of this.
The dress looks like; however, not picture perfect like on the website (David’s Bridal). Also, the box had multiple dents, which shouldn’t have been an issued if it had been packaged carefully.
Business response:
60% wouldn’t be a passing grade in high school and it’s not a passing grade now. A representative from here will be reaching out to see how we can improve our service!
The gown was very nicely placed in the box with my veil and headband displayed. The only thing that was not to my liking was the font I chose for the box was not correct. I chose one of the cursive fonts and the box showed up with a generic font. Overall, I'm very pleased with the display and I am very happy that my gown will be preserved for years to come.
Business response:
You know what they say…4 out of 5 ain’t bad! Always a pleasure to see you, Nicole . Thanks for your review!
It looks good I haven’t seen what the bottom looks like but it look great in the preservation box
Business response:
Thanks, Kimberly! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Received wedding dress back within just a few weeks after i shipped it. Don't know how they do it but i was pretty worried about how they were going to get that big poofy dress in the display box. They did and it looks real nice. Thank You, you do beautiful work.
Business response:
Wow, Diane! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Frequently asked questions about Memories Gown Preservation - Houston, TX
How is Memories Gown Preservation - Houston, TX rated?
Memories Gown Preservation - Houston, TX has a 4.9 star rating with 12,794 reviews.
When is Memories Gown Preservation - Houston, TX open?
Memories Gown Preservation - Houston, TX is closed now. It will open tomorrow at 7:00 a.m.