This profile has been claimed by the business owner or representative.
Memories Gown Preservation - Houston, TX
- Dry Cleaning
- Houston, TX
About this business
For the past 30 years, brides across the country have enjoyed our respected wedding dress cleaning and preservation services. Memories Gown Preservation grew to be one of the largest and most trusted gown preservation companies with the highest quality services in the country. That’s because we dry clean differently than everyone else.
Location details
5747 Glenmont Drive, Houston, TX, 77081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My only issue is, I paid to have signature delivery and when I got home my wedding dress was in a box sitting in my porch. I feel I should’ve received the service I paid for.
Business response:
While we always strive for perfection, we're still pleased that you enjoyed our services! Thanks for your review, Michele!
The box and everything is beautiful and you did a great job, but there is an added ribbon that is wrapped around the dress about the belt that was not there. and it makes it look like there are two belts. I hate the way that looks because it doesnt look like my wedding dress.
Business response:
60% wouldn't be a passing grade in high school and it's not a passing grade now. A representative from here will be reaching out to see how we can improve our service!
I had the dress done in 2006 after her wedding in September prior year. .it was beautiful and she was so happy with the great job done on her dress.. I didn’t include her veil which was as long as her train. January of this year, she passed away so I decided to take her veil and have dress redone to include the veil. I can’t explain the the work to put all that together but awesome. Thank you so much for making my daughters wedding, so memorable for me!
Business response:
We've given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. We hope this is the beginning of a beautiful friendship!
So glad I decided to get my gown cleaned and preserved through Memories Gown Preservation! The process was super simple and affordable and I love how my gown and veil look in the display box. I would definitely recommend them to other brides!
Business response:
It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing!
The dress came back beautifully cleaned and packaged, however it came back a size too small and 2 inches shorter. Im not quite sure how that happened but i kinda wanted to cry. I took it out the box and hang in a garment bag until my big day. But now i have to see if there is something that can be done to make the dress fit again.
Business response:
Three out of five stars is an average rating, but we are never satisfied with average. Someone from our team will be reaching out to you so we can serve you better in the future!
It looks great
Business response:
Thanks, Robert! We give YOU a 5-star rating as a customer! Hope to see you again soon.
The service was fast and it was sealed and show’s well .
Business response:
Wow, Mary! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
My stains were removed and my dress looks pretty darn clean.
Business response:
Well now! We give YOU, Devida, a 4-star rating as a customer! And of course, we hope to see you again soon.
You guys did amazing I had some yellowing and a bbq sauce stain I didn’t think would come out and it did. I also didn’t turn my dress in to be cleaned until 11.5 years after the wedding.
Business response:
Memories Gown Preservation strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Julie!
Frequently asked questions about Memories Gown Preservation - Houston, TX
How is Memories Gown Preservation - Houston, TX rated?
Memories Gown Preservation - Houston, TX has a 4.9 star rating with 12,794 reviews.
When is Memories Gown Preservation - Houston, TX open?
Memories Gown Preservation - Houston, TX is closed now. It will open tomorrow at 7:00 a.m.