This profile has been claimed by the business owner or representative.
Memories Gown Preservation - Houston, TX
- Dry Cleaning
- Houston, TX
About this business
For the past 30 years, brides across the country have enjoyed our respected wedding dress cleaning and preservation services. Memories Gown Preservation grew to be one of the largest and most trusted gown preservation companies with the highest quality services in the country. That’s because we dry clean differently than everyone else.
Location details
5747 Glenmont Drive, Houston, TX, 77081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I really recommend this service. The wedding dress Came out so pretty. Quick service good price and my dress arrived early then I was expected. Five stars!
Business response:
We've given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. We hope this is the beginning of a beautiful friendship!
Fast and exactly how I pictured it
Business response:
It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing!
I really liked the box the only thing Is there a string in the middle of the dress that runs across the whole front of the dress that wasn’t on my dress and takes away from the actual look of the dress really sad about it because I’m unable to remove it due to the fact that the box is now preserved
Business response:
We're seeing stars…three out of five, to be exact! While that's not bad, we at aim to provide five star service, every time. Let's talk about how we can improve! We'll reach out to you shortly.
I sent my dress in and received it back very quickly! It looks so great in the box and I do believe it will not yellow for a long time.
Business response:
Thanks, Kim! We give YOU a 5-star rating as a customer! Hope to see you again soon.
I was very hesitant to send my mom’s wedding dress off in the mail knowing how items get lost all the time. I was extremely relieved when you emailed me to let me know the dress had arrived. Not long after that I received the dress back beautifully boxed and preserved. Since my mother has passed away it is one of my greatest treasures now. Thank you so much.
Business response:
Wow, Becky! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
I didn’t know what to expect when I shipped out my dress but when I got it back it was beautifully displayed, I love it.
Business response:
Memories Gown Preservation strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Tracy!
My only issue is, I paid to have signature delivery and when I got home my wedding dress was in a box sitting in my porch. I feel I should’ve received the service I paid for.
Business response:
While we always strive for perfection, we're still pleased that you enjoyed our services! Thanks for your review, Michele!
The box and everything is beautiful and you did a great job, but there is an added ribbon that is wrapped around the dress about the belt that was not there. and it makes it look like there are two belts. I hate the way that looks because it doesnt look like my wedding dress.
Business response:
60% wouldn't be a passing grade in high school and it's not a passing grade now. A representative from here will be reaching out to see how we can improve our service!
I had the dress done in 2006 after her wedding in September prior year. .it was beautiful and she was so happy with the great job done on her dress.. I didn’t include her veil which was as long as her train. January of this year, she passed away so I decided to take her veil and have dress redone to include the veil. I can’t explain the the work to put all that together but awesome. Thank you so much for making my daughters wedding, so memorable for me!
Business response:
We've given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. We hope this is the beginning of a beautiful friendship!
Frequently asked questions about Memories Gown Preservation - Houston, TX
How is Memories Gown Preservation - Houston, TX rated?
Memories Gown Preservation - Houston, TX has a 4.9 star rating with 12,773 reviews.
When is Memories Gown Preservation - Houston, TX open?
Memories Gown Preservation - Houston, TX is closed now. It will open tomorrow at 7:00 a.m.