Lapels Dry Cleaning - Master Rollup's cover image

This profile has been claimed by the business owner or representative.

Lapels Dry Cleaning - Master Rollup

4.7
  • Consumer Services
  • MA

About this business

Consumer ServicesDry Cleaning

Location details

MA, 02030, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.720,131 reviews
Carol B.'s profile image
Carol B. 
4 years ago

The girls working were super nice! So sweet and friendly. Ready to help get my comforter out of my car. And put it in my car at pickup. Thank you, for a smiling face! 

Business response:

We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!  

Mike K.'s profile image
Mike K. 
4 years ago

It was a Communications problem in the staff needs to read what's written on the tickets 

Business response:

We're seeing stars…three out of five, to be exact! While that's not bad, we aim to provide five-star service, every time. Let's talk about how we can improve! We'll reach out to you shortly. 

Darren A.'s profile image
Darren A. 
4 years ago

Shirts were wrinkled and suits were assembled in different plastic wrapping thar resulted in mismatch suits at my travel destination. 

Business response:

We clearly dropped the ball, Darren. You mean the world to us and we'll be reaching out shortly to see what went wrong and how we can fix it. 

Kayde H.'s profile image
Kayde H. 
4 years ago

Very timely and clothes always look great!! 

Business response:

We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!  

Gretchen B.'s profile image
Gretchen B. 
4 years ago

The lady at the front desk is always so polite and professional. My clothes come back perfect everytime. Thank you for your consistently outstanding service. 

Business response:

It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Elias M.'s profile image
Elias M. 
4 years ago

The customer service was wonderful! 

Business response:

We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!  

Randy M.'s profile image
Randy M. 
4 years ago

Prompt and professional. Lapels is great! 

Business response:

It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Benton K.'s profile image
Benton K. 
4 years ago

Excellent sevice, on time, pleasant and done correctly 

Business response:

We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!  

Mattie's profile image
Mattie 
4 years ago

First impressions does mean alot. I was impressed with the friendly staff, cleanliness of the store and atmosphere. I will be back and thank you for the first time discount. I donot recall the lady name but her customer service skills were on point. 

Business response:

Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Mattie! 

Frequently asked questions about Lapels Dry Cleaning - Master Rollup

How is Lapels Dry Cleaning - Master Rollup rated?

Lapels Dry Cleaning - Master Rollup has a 4.7 star rating with 20,131 reviews. 

When is Lapels Dry Cleaning - Master Rollup open?

Lapels Dry Cleaning - Master Rollup is closed now. It will open tomorrow at 7:30 a.m.