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Lapels Dry Cleaning - Master Rollup

4.7
  • Consumer Services
  • MA

About this business

Consumer ServicesDry Cleaning

Location details

MA, 02030, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.720,131 reviews
Arlan S.'s profile image
Arlan S. 
4 years ago

You always process my cleaning the way I like it. Thank you 

Business response:

Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Arlan! 

Scott S.'s profile image
Scott S. 
4 years ago

Effect staff. clean store. expert tailoring 

Business response:

Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Scott! 

Donna^ S.'s profile image
Donna^ S. 
4 years ago

Beautiful job every time 

Business response:

We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!  

Tim S.'s profile image
Tim S. 
4 years ago

Cost $50 for 9 shirts, was quoted $2.50 at dropoff. Collars all wrinkled, not even hung at shoulder line. Shirts were not in store at scheduled pickup time. 

Business response:

We are so sorry, Tim. We want to get to the bottom of whatever happened that caused you to give us a one-star review, so we'll be reaching out to you shortly. 

Jude Z.'s profile image
Jude Z. 
4 years ago

Great customer service. My clothes were done on time. Highly recommend. 

Business response:

Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Jude! 

Marie M.'s profile image
Marie M. 
4 years ago

Yesterday I dropped off some jeans to be hemmed, and the customer service rep was friendly and very helpful. 

Business response:

Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Marie! 

Rick J.'s profile image
Rick J. 
4 years ago

Exceptional service. I needed a quick turn around on a shirt. Crystal took it home and cleaned it herself so I could have it the next day. Found out when I picked it up she wasn't the owned but a very valuable employee. If I could give 10 stars I would! 

Business response:

Wow, Rick! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Jane T.'s profile image
Jane T. 
4 years ago

Excellent service! 

Business response:

It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Brian D.'s profile image
Brian D. 
4 years ago

Always great service, and great results...thank you! 

Business response:

Thanks, Brian! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

Frequently asked questions about Lapels Dry Cleaning - Master Rollup

How is Lapels Dry Cleaning - Master Rollup rated?

Lapels Dry Cleaning - Master Rollup has a 4.7 star rating with 20,131 reviews. 

When is Lapels Dry Cleaning - Master Rollup open?

Lapels Dry Cleaning - Master Rollup is closed now. It will open tomorrow at 7:30 a.m.