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MA, 02030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Always have a great experience here! Stef and the crew are so friendly and polite and always have my order when promised.
Business response:
It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
GREAT! Best ever
Business response:
Wow, Debbie! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Good service and careful attention.
Business response:
Thanks, Kent And Leeann! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Great experience from dropping off my clothes to picking up! Quality cleaning and excellent customer service!
Business response:
Wow, Scott! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Always great and print service. Thank you.
Business response:
It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
The service at drop off and pickup was fast and professional. They were able to remove a stain from white clothing. In our case their expertise was invaluable. The cleaning was done quickly and the cost was reasonable. The staff did an excellent job. Highly recommend to everyone!
Business response:
We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!
I was concerned I would not make it by closing time so I called. Employee Mary assured me she would stay until I got there And she did. Also, I was very pleased with the quality of dry cleaning.
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Lorena!
I have used Lapels for over a decade- before the change of ownership. I must say I have no issues with the quality of the dry cleaning but I am extremely disappointed in their service over the past several months. The new owners are not accommodating to their working customers!! Their new hours and policies make it next to impossible to continue to use them. I mean 8-5 Monday-Friday. Limited hours on Saturday, no hours on Sunday and all orders must be PREPAID??? So much for VIP service! So we can't drop it off before w... read more
Business response:
Lapels strives to provide the best experience we can to all our customers every time they use our services. Clearly, we fell far short of that goal with you. Please accept our apologies and know that we'll be contacting you shortly to see how we can make it right.
Staff always very pleasant and efficient.
Business response:
It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Lapels Dry Cleaning - Master Rollup has a 4.7 star rating with 20,131 reviews.
Lapels Dry Cleaning - Master Rollup is closed now. It will open tomorrow at 7:30 a.m.