Lapels Dry Cleaning - Master Rollup's cover image

This profile has been claimed by the business owner or representative.

Lapels Dry Cleaning - Master Rollup

4.7
  • Consumer Services
  • MA

About this business

Consumer ServicesDry Cleaning

Location details

MA, 02030, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.720,131 reviews
Chuck S.'s profile image
Chuck S. 
4 years ago

It's taking too long to get clothes back on the south end. 

Business response:

Chuck, we strive to provide you with the best possible dry cleaning services possible. It is clear we have not lived up to those high standards, and for that we are sorry. We will be getting in touch with you shortly to see how we correct the situation. 

Alan K.'s profile image
Alan K. 
4 years ago

Cleaning was done a day ahead of time. Excellent customer service! 

Business response:

Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Alan! 

Christopher F.'s profile image
Christopher F. 
4 years ago

Excellent service! 

Business response:

Thanks, Christopher! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

Cathy and Marcial M.'s profile image
Cathy and Marcial M. 
4 years ago

Great staff! Remember what I like and are so helpful! 

Business response:

We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!  

Christie P.'s profile image
Christie P. 
4 years ago

Great service, fast turn around, great pricing for dress hemming 

Business response:

Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Christie! 

James W.'s profile image
James W. 
4 years ago

If you know how stressful a wedding from the beginning. I ask for my clothes to be ready on Thursday to begin with the lady who took my clothes said we can do Friday morning. I called on Thursday to see if they were ready. Another worker said she would call me if she saw them . Never heard from anyone. I called again on Friday about noon still not ready. I am from out of town it took me 30 minutes to get to this location. I had to leave Oxford no later than 2pm to be able to get ready for the rehearsal dinner which was a ho... read more

Business response:

Our customers mean the world to us and we simply will not accept anything less than your complete satisfaction. Please let us know how we can improve! 

Todd B.'s profile image
Todd B. 
4 years ago

Excellent customer service. Thank you! 

Business response:

It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Kevin L.'s profile image
Kevin L. 
4 years ago

The customer service is outstanding and my fry cleaning was top notch. Didn't have to wait, in and out....!! 

Business response:

Wow, Kevin! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Tracy B.'s profile image
Tracy B. 
4 years ago

Customer service was great! 

Business response:

It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Frequently asked questions about Lapels Dry Cleaning - Master Rollup

How is Lapels Dry Cleaning - Master Rollup rated?

Lapels Dry Cleaning - Master Rollup has a 4.7 star rating with 20,131 reviews. 

When is Lapels Dry Cleaning - Master Rollup open?

Lapels Dry Cleaning - Master Rollup is open now. It will close at 6:00 p.m.