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Lapels Dry Cleaning

4.2
  • Dry Cleaning
  • Augusta, GA

About this business

Consumer ServicesDry Cleaning

Location details

3515 Walton Way Ext, Augusta, GA, 30909, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.2362 reviews
Mark M.'s profile image
Mark M. 
3 years ago

Didn’t clean shirts as wanted with small amount starch and your price per shirt is astronomical! And ridiculous. We will not be returning ! 

Business response:

Try as we might, sometimes we just don't meet your expectations, Mark. For that, we offer our deepest apologies, and we'll be contacting you shortly in the hopes we can make it up to you. 

Etory K.'s profile image
Etory K. 
3 years ago

I had a white suit cleaned. It came back with a big red spot and a black spot. I paid $27. I was very disappointed. I can’t wear it again. Very disappointed 

Business response:

We can't stand the fact that we let you down, Etory. We'll be reaching out to you in the hopes we can make it up to you. 

Carl A.'s profile image
Carl A. 
3 years ago

Good customer service. 

Business response:

While we always strive for perfection, we're still pleased that you enjoyed our services! Thanks for your review, Carl! 

Brett E.'s profile image
Brett E. 
3 years ago

They did extra work to make a 24 hour turn-around possible for an important outfit. Saved the day! 

Business response:

We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!  

Connie B.'s profile image
Connie B. 
3 years ago

Was pleased how nice my queen comforter turned out and the charge was quite reasonable! 

Business response:

It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Marilyn W.'s profile image
Marilyn W. 
3 years ago

Great experience! Excellent customer service. 

Business response:

Thanks, Marilyn! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

Millie J.'s profile image
Millie J. 
3 years ago

Great friendly professional service 

Business response:

Wow, Millie! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Curtis A.'s profile image
Curtis A. 
3 years ago

The staff is courteous and excellent. In addition, they are great with cleaning my clothing. 

Business response:

Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Curtis! 

Terri J.'s profile image
Terri J. 
3 years ago

I was greeted immediately when I walked in. The transaction was quick and accurate where my items were retrieved quickly and the clothes were cleaned and pressed exactly how I had requested. I feel like my garments were processed with great care then “packaged” nicely. Over all experience was a great one! This was my first time at Lapels and they now have a constant customer. Thank you! 

Business response:

We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!  

Frequently asked questions about Lapels Dry Cleaning

How is Lapels Dry Cleaning rated?

Lapels Dry Cleaning has a 4.2 star rating with 362 reviews. 

When is Lapels Dry Cleaning open?

Lapels Dry Cleaning is open now. It will close at 6:00 p.m.