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Lapels Dry Cleaning

4.2
  • Dry Cleaning
  • Augusta, GA

About this business

Consumer ServicesDry Cleaning

Location details

3515 Walton Way Ext, Augusta, GA, 30909, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.2362 reviews
Angela T.'s profile image
Angela T. 
3 years ago

Great customer service. I needed a uniform dry cleaned in a short period of time and they made it happen. Brianna was awesome, and very kind. Ted got it done, and he and David were super nice. I will continue to use this dry cleaning company. Appreciate the great service! 

Joan M.'s profile image
Joan M. 
3 years ago

Loved the friendly service and really loved the followup reminding me to pickup! So far everything looks great. Will see you again shortly! 

Jerry B.'s profile image
Jerry B. 
3 years ago

I needed a suit cleaned for Saturday, I don't live in nearby, so I called to see if items were ready and never got through via number provided on Google. Needless to say, I called to see when there were open,.no answer, went and picked up items and the guy there was so blah... I miss when it was top cleaners, not sure what happened,. But I probally won't be back. 

Mark S.'s profile image
Mark S. 
3 years ago

Excellent service. 

Business response:

Wow, Mark! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Anthony G.'s profile image
Anthony G. 
3 years ago

Two items not ready at time projected but received notification of completion the next day. 

Business response:

Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Anthony! 

Jim S.'s profile image
Jim S. 
3 years ago

Great folks working there and I especially like the text letting you know that your items are ready. If there are any problems, they make it right. Highly recommend! 

Business response:

We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!  

Keith E.'s profile image
Keith E. 
3 years ago

The cost for alterations was outrageous. I had been a longtime customer of the previous owner of the business and paid almost half the cost to get a pair of pants hemmed. 

Business response:

Lapels strives to provide the best experience we can to all our customers every time they use our services. Clearly, we fell far short of that goal with you. Please accept our apologies and know that we'll be contacting you shortly to see how we can make it right.  

Gardelle L.'s profile image
Gardelle L. 
3 years ago

Lapels does a great job of dry cleaning my clothes!We are completely satisfied! 

Business response:

It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Olga G.'s profile image
Olga G. 
3 years ago

I love lapels, my clothes is always 100% done the way I like them, they does awesome job, I will always continue taking my service to them, I also have recommended my family and friends to lapels 

Business response:

Thanks, Olga! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

Frequently asked questions about Lapels Dry Cleaning

How is Lapels Dry Cleaning rated?

Lapels Dry Cleaning has a 4.2 star rating with 362 reviews. 

When is Lapels Dry Cleaning open?

Lapels Dry Cleaning is open now. It will close at 6:00 p.m.