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Lapels Dry Cleaning

4.2
  • Dry Cleaning
  • Augusta, GA

About this business

Consumer ServicesDry Cleaning

Location details

3515 Walton Way Ext, Augusta, GA, 30909, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.2362 reviews
Rick D.'s profile image
Rick D. 
3 years ago

Good service, friendly staff 

Business response:

It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Mark S.'s profile image
Mark S. 
3 years ago

The counter service was excellent. The clothes were available when you said they would be. You did what you promised you would do! 

Business response:

Thanks, Mark! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

Darrell B.'s profile image
Darrell B. 
3 years ago

Great customer service! 

Business response:

Wow, Darrell! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

John L.'s profile image
John L. 
3 years ago

Friendly and courteous 

Business response:

Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, John! 

Darnell T.'s profile image
Darnell T. 
3 years ago

You did a Great job. Clothes were done professionally and the Young Lady at the counter was Absolutely Pleasant. I’m bringing my clothes to you more often. 

Business response:

We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!  

Rochelle P.'s profile image
Rochelle P. 
3 years ago

Clothes looked great and smelled wonderful!! The staff were so friendly 

Business response:

It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Tapouwa M.'s profile image
Tapouwa M. 
3 years ago

My dress was burnt My other dress was not cleaned properly in the under arm area My other dress had stains it did not have in the front All my dresses now have flint on them All my dresses have loose threads coming out I returned the clothes to them and the lady at the receptionist was very laisse a faire about Al this. The use strong dry cleaning chemicals so the more you dry clean with them the faster your clothes lose their color I am still to put on all my pants. I am scared what I will see. For all my clothes they ... read more

Business response:

Lapels strives to provide the best experience we can to all our customers every time they use our services. Clearly, we fell far short of that goal with you. Please accept our apologies and know that we'll be contacting you shortly to see how we can make it right.  

Lee K.'s profile image
Lee K. 
3 years ago

Very friendly staff both times I went into the business. Courteous over the phone when asking specific questions to my needs. I live in North Augusta but it was worth the drive for me! Reasonable pricing and my items were ready when they said they would be. Excellent customer service! 

Business response:

Thanks, Lee! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

Don T.'s profile image
Don T. 
3 years ago

Great friendly service Listen to what you requested 

Business response:

Wow, Don! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Frequently asked questions about Lapels Dry Cleaning

How is Lapels Dry Cleaning rated?

Lapels Dry Cleaning has a 4.2 star rating with 362 reviews. 

When is Lapels Dry Cleaning open?

Lapels Dry Cleaning is open now. It will close at 6:00 p.m.