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Lapels Dry Cleaning
- Consumer Services
- Katy, TX
About this business
Location details
5102 FM 1463, #400, Katy, TX, 77494, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
My dress needed to be pressed only and was promised to be ready on June 26 it is now July 10 and my dress is not ready. I have been to the cleaners twice and the lame excuse is that they don’t have people to do the work. I will tell all my friends and acquaintances about this horrible experience.
Business response:
While it’s true that everyone makes mistakes, whatever we’ve done to earn a one-star review is unacceptable and we’ll be reaching out to you soon to see how we can make it up to you.
Love the care put into my clothing and the care in attaching staples so that I have ease in removing them. Not all cleaners are so thoughtful.
Business response:
Wow, Judy! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
3 months it took to get cleaning back They still charged me
Business response:
We can’t stand the fact that we let you down, Levi. We’ll be reaching out to you in the hopes we can make it up to you.
Service was provided in a timely manner considering the current circumstances. Cost was very competitive! The person we dealt with was helpful and very courteous!
Business response:
It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Great customer service. Thanks!
Business response:
Thanks, Jonathan! We give YOU a 5-star rating as a customer! Hope to see you again soon.
I had my deacon stole altered and I did not get charged. I am sure it was because it was for the church. God bless you!! Also, previous visit I needed my church alb dry cleaned quickly and you guys stepped up!!!
Business response:
Wow, Rey! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Great job. Lovr it
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Henry!
Unprofessional service. Dress was not ready on time and was not cleaned properly.
Business response:
Lapels strives to provide the best experience we can to all our customers every time they use our services. Clearly, we fell far short of that goal with you. Please accept our apologies and know that we’ll be contacting you shortly to see how we can make it right.
Unprofessional service
Business response:
While it’s true that everyone makes mistakes, whatever we’ve done to earn a one-star review is unacceptable and we’ll be reaching out to you soon to see how we can make it up to you.
Frequently asked questions about Lapels Dry Cleaning
How is Lapels Dry Cleaning rated?
Lapels Dry Cleaning has a 4.6 star rating with 500 reviews.
When is Lapels Dry Cleaning open?
Lapels Dry Cleaning is closed now. It will open on Monday at 7:00 a.m.