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Lapels Dry Cleaning

4.6
  • Consumer Services
  • Katy, TX

About this business

Consumer ServicesDry Cleaning

At Lapels®, The Future of Dry Cleaning™ is all about convenience, exceptional quality, outstanding service, and environmental responsibility. 

Location details

5102 FM 1463, #400, Katy, TX, 77494, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.6500 reviews
CHRIS G.'s profile image
4 years ago

Dropped a few pieces off on a Monday to be pressed & baby clothes to be cleaned & preserved. Picked up the clothes that were pressed on the Friday. 2 of the shorts looked in almost the same condition I brought them in. Still had wrinkles on the front & back. Complete waste of money. The baby clothes, the lady said she was checking to see how they would need to be cleaned & preserved. I followed up a week later & she said she would contact me by the end of the week, nothing had been done to the clothes yet. She did not... read more

Business response:

Try as we might, sometimes we just don’t meet your expectations, Chris. For that, we offer our deepest apologies, and we’ll be contacting you shortly in the hopes we can make it up to you. 

Art P.'s profile image
4 years ago

Great customer service. Always ask about my family. I apreciate the kind gesture 

Business response:

Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Art! 

Bruce V.'s profile image
4 years ago

Muy bien, me fascinó la atención 

Business response:

We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. Thank you so much! 

Richard D.'s profile image
4 years ago

Great service 

Business response:

We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. Thank you so much! 

Louis B.'s profile image
4 years ago

Great service. Thank you. 

Business response:

It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Resa's profile image
4 years ago

Efficient, friendly, excellent job in cleaning and bagging my clothes 

Business response:

Thanks, Resa! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

Danny H.'s profile image
4 years ago

I’ve been using Lapel’s Dry Cleaning for over 3 years now and I’ve got to say I have never had one complaint. Thank you! 

Business response:

Wow, Danny! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Sharon C.'s profile image
4 years ago

Cleaning always comes out very nice. Customer Service is fantastic 

Business response:

Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Sharon! 

Mark W.'s profile image
4 years ago

The hours you have, 10-4pm , do not work for those people who are currently working (those dry cleaning shirts) 

Business response:

Try as we might, sometimes we just don’t meet your expectations, Mark. For that, we offer our deepest apologies, and we’ll be contacting you shortly in the hopes we can make it up to you. 

Frequently asked questions about Lapels Dry Cleaning

How is Lapels Dry Cleaning rated?

Lapels Dry Cleaning has a 4.6 star rating with 500 reviews. 

When is Lapels Dry Cleaning open?

Lapels Dry Cleaning is closed now. It will open at 7:00 a.m.