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At Lapels®, The Future of Dry Cleaning™ is all about convenience, exceptional quality, outstanding service, and environmental responsibility.
775 1st St, Gilroy, CA, 95020, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | 12:00 p.m. to 3:00 p.m. |
The pressed creases of the pants could have been better. Displaying of prices would help for walk in customers. Why is there only a 3 day lead time? Why not offer a 2 day lead time also?
Business response:
Thank you for the feedback. Usually we go out 3-4 days, excluding weekends, to return your garments. Its all based on volume as we have a daily limit. We do however offer rush services at a fee for those times you need next day service. As for the creases we are more than willing to repress the pants at no charge if you are unhappy as we take pride in our work. Thank you and we hope to see you again soon
Very professional, friendly, quick service
Business response:
Thank you for the great review. We appreciate your support.
I miss Lapels in Hollister, however I received the same excellent service and I’m thrilled that they deliver free of charge to Hollister, my dry cleaning worries are over!
Business response:
Thank you for the great review. Its very exciting to still be able to help my Hollister customers via free delivery service. We appreciate your business and support.
Great service, efficient and clothes look great!
Business response:
Thank you David. Its always nice seeing you.
I was happy that my coat did not get donated being it was there for over 4 months. It was handed down to me by a family friend, her mother has long passed and it was her coat💖 The staff is really friendly, prompt with cleaning.
Business response:
We appreciate your support. It was our pleasure to care for your coat.
Great quality & great Service every time. The staff is very nice. I recommend going here if you have dry cleaning or sewing.
Business response:
Thanks Pam!! Its always a pleasure.
They repaired button my husbands shorts at no charge. He was quite surprised and greatfull.
Business response:
It was our pleasure. Thank you for supporting our small business.
Yes, it has been a while since I brought cleaning in with Covid and all. I appreciated your news updates and concerns along the way! I feel you are a very community minded business. And very customer service minded. The time was very acceptable in getting my garments back. I feel it was a nice job done! Everyone is very polite! Thank You, and good success to You!
Business response:
Thank you Ms Bender. Its nice to have you back. We appreciate your support.
Nice people
Business response:
Thanks, Veronica! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Lapels Dry Cleaning has a 5 star rating with 687 reviews.
Lapels Dry Cleaning is closed now. It will open tomorrow at 12:00 p.m.