Kona Cleaners - Pick Up and Delivery

Heather K. 

on ReviewMyDryCleaner

9 years ago

Shirts were not ready next day as promised, had to drive to Orange (in rush hour traffic) to pick them up so I could get them back in time for job interviews. The Costa Mesa store worker offered no apology or helpful solution, just that she could see the order should have been complete but it was not, she charged me full price ($16) for my pants. The worker in Orange was much kinder and apologized profusely, I was comped the cost of the shirts ($6) but it cost me over an hour of unexpected driving at the peak of traffic. If ... read more

Michael F. 

on ReviewMyDryCleaner

9 years ago

Service was fine. Price was ridiculous. 

Tuan L. 

on ReviewMyDryCleaner

9 years ago

I purchased a $25 voucher for $15 on yelp. When I went to pick up my clothes, I was told by your staff that I could not use the voucher for that particular pick up because it had to be used before I dropped off by clothes. This would have been completely fine if it was disclosed on the yelp page, but it wasn't. I would recommend you add language to the yelp page to disclose this because as a new customer, it's not the first impression you want give. 

Celia L. 

on ReviewMyDryCleaner

9 years ago

Hi. This was my first time there. Everyone was freindly and service was good. I had my blazer and blouse dry cleaned with you guys for an event today. The blazer is wrinkled and not pressed properly on the lapel. My blouse is also wrinkled in some areas. I was not able to wear these items today. I'm very disappointed. Celia 

VINCENT H. 

on ReviewMyDryCleaner

9 years ago

Lack of attention to detail. If I would have known ahead of time what the results were going to be I wouldn't have brought my Pacific Chorale Concert Attire into to be cleaned only to be told by your staff that my the remedy to my problem is to buy a new suite. I am very disappointed and plan on sharring my experience will all who will listen for the forseable future. NOT A GOOD EXPERIENCE!!! 

Ian S. 

on ReviewMyDryCleaner

9 years ago

Clothing still smelled, my name was mangled and not corrected, Ian Shively 1040 Coronado Drive Costa Mesa 92626. My old dry cleaner was able to get the smell out every time 

Florence 

on ReviewMyDryCleaner

9 years ago

Disgusting follow up 

Vi C. 

on ReviewMyDryCleaner

9 years ago

I am very upset that my daughter's designer skirt has been damaged. 

Bradlee B. 

on ReviewMyDryCleaner

9 years ago

Both times that I came in, to drop off and pick up, the clerk had the radio extremely loud. It was so loud I couldn't hear myself think and I had to shout to the clerk. When I came in to pick up my clothes the radio station was playing commercials and the clerk still had it extremely loud which was extremely annoying. I liked how Kona cleaned my clothes but I won't be back until you turn the radio down.