Kona Cleaners

Rosa 

on ReviewMyDryCleaner

8 years ago

No even one star. I wish I could've give this place a 0. My garment was ruined.. employee was totally rude . No apology and instead she yelled at me. Poor Costomer service. I will never go back. 

Arnold S. 

on ReviewMyDryCleaner

8 years ago

Over charged me. Two pants to cuff in the legs. I was told on 3 June it will be $6 each, and ready by Wednesday 7 June. I tried to pick them up on 8 June, and was told they are not ready (late, no apology). Took my receipt, and gave me a new receipt with fees on it showing around $11, with some kind of discount. I received email on 10 June, telling me they are ready, and it cost $20. I pick up the pants and hand over a $20 bill, and expected changes. I was told there is no change due. I challenge with the second rec... read more

#willnotreturn 

on ReviewMyDryCleaner

8 years ago

You are too expensive. I will not be returning. 

Zelie D. 

on ReviewMyDryCleaner

8 years ago

The front was not steamed correctly. This is a graduation gown and the front creases were crooked. It was like the person purposely put a large wrinkle in the front. Very disappointed. But the customer service person was AWESOME. Very friendly and kind. 

Hari K. 

on ReviewMyDryCleaner

8 years ago

My first experience with Kona and their prices are way out of line. I had 10 dry-clean items and 26 shirts. Even with a coupon for 10% my bill was $140.63. Shirts are no more than $1.85 at the most expensive place ($1.66 w/coupon). $40 for shirts. Average charge for drycleaning $10 per item ($11 before discount). Mostly trousers and blouses. No silk fancies or specialty items. Never going back there again. 

Morris L. 

on ReviewMyDryCleaner

8 years ago

Asked for a Permanent crease be applied for my new Umpire pants. Was not done. It is very important to me to look my best when I enter the field. Sharp looking appearance is a first impression that counts. 

Mark 

on ReviewMyDryCleaner

9 years ago

My only problem was with the sewing service. Brought in a pair of jeans that needed the front and back pocket sewn. Paid in advance for service for $10 (assuming that was total for sewing) along with shirt pressing and sweaters to be dry cleaned (total of $32). After taking it home found out that only the front pocket was sewn. So returned the jeans. The next day my wife picked up the jeans, only to be charged an additional $5. So total was $15 just to have front and back pocket sewn. I don't know how much service like this ... read more

Torry 

on ReviewMyDryCleaner

9 years ago

The front desk personnel was excellent. My promised date was not met by three days, but not too upset by it. 

Marilyn G. 

on ReviewMyDryCleaner

9 years ago

I take my cleaning in to the store on Richfield (2 doors down from where I drop my dog off for grooming). The gal asked if I wanted delivery and I said yes. I rec'd an email stating my cleaning was ready for p/u which I thought was strange but went to pick it up and for whatever reason was sent to the YL store. I asked for it to be delivered this Tuesday, November 15th and now I'm getting notified that my cleaning is ready for pick up!!