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Kona Cleaners
- Dry Cleaning
- Yorba Linda, CA
About this business
Location details
19754 Yorba Linda Blvd, Yorba Linda, CA, 92886, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:30 p.m. | |
| Tue | 8:00 a.m. to 6:30 p.m. | |
| Wed | 8:00 a.m. to 6:30 p.m. | |
| Thu | 8:00 a.m. to 6:30 p.m. | |
| Fri | 8:00 a.m. to 6:30 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
The Konas near my house called this facility to see about alterations. I was told if I brought my garment in by a certain time on Friday, I could have it back on Monday. When I went in on Friday I was told it would be done on Wednesday. I went to pick it up on Wednesday and noticed it seemed long still so I retried it on. My garment was still 2 inches to long. I needed it by the following evening, so they kept it and rehemmed the outfit and I picked it up on Thursday afternoon.
Your cleaning and/or ironing process ruins my dress shirts; too harsh. I’ve switch to a different dry cleaner that uses a more gentle process, and my shirts are holding up much better now.
Was promised my order would be done on Saturday, but it wasn’t done until Monday morning. When I picked my order up, the employee apologized and said they had problems but did not offer any other incentive to return. This was my first order in about a year and I was just giving your business another try. I will find another dry cleaner near me to try.
Please open the store on time. People are on very tight schedules in the morning. Opening doors at 7:10 is unacceptable. This happens too often.
yesterday 4/20/2018 I came to your cleaners for a pick up, which I do every week. there was a customer before me, which I thought she was writing a check, But she was filling out the information paper. Your employee looked at me did not say anything just kept waiting for the customer to finish. then another customer came after me, she still did not say anything to either of us. I waited over 5 minutes and finally had to leave , I was on my lunch break and couldn't wait. This is not the first time something like this has ha... read more
No even one star. I wish I could've give this place a 0. My garment was ruined.. employee was totally rude . No apology and instead she yelled at me. Poor Costomer service. I will never go back.
Over charged me. Two pants to cuff in the legs. I was told on 3 June it will be $6 each, and ready by Wednesday 7 June. I tried to pick them up on 8 June, and was told they are not ready (late, no apology). Took my receipt, and gave me a new receipt with fees on it showing around $11, with some kind of discount. I received email on 10 June, telling me they are ready, and it cost $20. I pick up the pants and hand over a $20 bill, and expected changes. I was told there is no change due. I challenge with the second rec... read more
You are too expensive. I will not be returning.
The front was not steamed correctly. This is a graduation gown and the front creases were crooked. It was like the person purposely put a large wrinkle in the front. Very disappointed. But the customer service person was AWESOME. Very friendly and kind.
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.6 star rating with 509 reviews.
When is Kona Cleaners open?
Kona Cleaners is open now. It will close at 6:30 p.m.