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Kona Cleaners
- Dry Cleaning
- Yorba Linda, CA
About this business
Location details
19754 Yorba Linda Blvd, Yorba Linda, CA, 92886, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:30 p.m. | |
| Tue | 8:00 a.m. to 6:30 p.m. | |
| Wed | 8:00 a.m. to 6:30 p.m. | |
| Thu | 8:00 a.m. to 6:30 p.m. | |
| Fri | 8:00 a.m. to 6:30 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Awesome service. Feels like they're FBI - From da Big Island.
I’m afraid my black coat was ruined! Shininess is gone. The neck was not repaired and the outer coat shrunk. The liner is sticking out! And the lady (Jen) made me pay for it. Phone number is 949 378 8847. The coat is at your establishment for you to review. Kathy
Not explained the extra cost for designer clothing. Charged $30 + to clean a polo style shirt. Would have declined the service had I known since it’s nothing special about the shirt
Went to the cleaners on Yorba Linda and it was closed. Your internet footprint says it would be open.
I dropped off 6 shirts to get pressed, my bill came to about $6 per shirt. This is a ridiculous amount to pay to just press the wrinkles out of a shirt.
The cotten coat that Kona washed for me was like it was never been washed by the clothes cleaner. It is a store close to where I live, so I gave it a try. Very disappointed. I have to hand wash it and brush it again by myself after I paid for a so-called clothes cleaner service. Don't use Kona clothes cleaner. It is a joke!
Business response:
Oh no, Yu-tien! We don't know what went wrong, but something clearly did, and we want to get to the bottom of things. We'll be contacting you to find out!
I took my king size Ugg blanket in to be cleaned. When I got it back my comforter was stiff not fluffy or soft any more. If I had known it would change the texture I would never have cleaned it.
Business response:
Thanks for your rating on , Eileen! We're always looking for ways to improve, so someone on the Kona Cleaners team will be reaching out to you to hear your thoughts.
The assistants at the cleaners were fine. It's the pricing that is crazy. Way too expensive. I brought in a women's simple blouse and sweater. When I picked it up, the cost was $16.05 for 2 simple items! That's $8.00 each item. I won't be returning.
Business response:
We have a motto, Debbie, that anything less than five stars on is worth having a conversation over. After all, we're always striving to improve. We'll reach out to you soon to hear your thoughts.
If you can’t remain open until at least 6pm then I have to take my business somewhere else. 9am to 5pm is not convenient for people that work.
Business response:
Hello, We are constantly monitoring the situation in order to maintain the safety of our employees as well as our customers during the shutdown. If you would like to switch over to route, you can have pick up and delivery at your home or office, if you're local, as we understand that people are busy and don't have the time to go pick up dry cleaning sometimes. You don't have to be home for our driver to pick up or drop off so it is contact- free and would completely solve the current issue with out business hours. Please ... read more
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.6 star rating with 524 reviews.
When is Kona Cleaners open?
Kona Cleaners is closed now. It will open tomorrow at 8:00 a.m.