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Kona Cleaners
- Dry Cleaning
- Fontana, CA
About this business
Kona Cleaners, the best dry cleaner in Orange County started its business back in 1950. It moved to its current location at 333 E 17th Street back in 1960. Kona Cleaners is a family-owned and operated by Bobby Patel, who has owned the store location since 1995. Since that purchase, Bobby has added 15 more locations in Orange County CA, plus Pick Up and Delivery routes to service your homes directly. Bobby’s background as an engineer developed his passion for technology. He believes that the more you automate the day to day d... read more
Location details
14548 Baseline Ave, Ste 270, Fontana, CA, 92336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
Rosa and team are always so friendly when I walk in. They always get me in and out due to my busy schedule!
Business response:
Thank you Steven! If you're in a rush, I want to invite you to look into our drop box service and our express pick up! If you have your card on file and you let us know via the app that you're on your way, our team can have your clothes waiting for you in the express pick up box in the lobby! Absolutely no waiting! Thank you for your kind words about the team- we are very happy with them as well!
Rosa is always helpful and in a great mood
Business response:
A 5 star rating is one of the highest honors a dry cleaner like Kona Cleaners can receive. You make it all worth it. Thanks for your review!
Brought in a pair of board short capris that are my favorite. Lost over 35 pounds and they were so big. They took them in. Great job and fast. Thank you, Carmel
Business response:
Anyone who says they don't enjoy compliments has never gotten a 5 star review! You've made everyone at Kona Cleaners smile, Carmel. Thank you!
Great customer service
Business response:
What could be better than a 5 star review? Kona Cleaners thanks you! See you next time.
Professional and friendly
Business response:
Nothing makes our day like a 5 star review, Elaineandchriss. Thanks so much!
I was really happy about this place, the manager is beyond nice and great with people. However, I started noticing that a lot of my shirts were coming home with broken buttons or without them over all. Not sure what the process is, but this was definitely a let down.
Business response:
Hello Maria, Sorry to hear that the buttons have been getting back to you broken or not there. Over time, the plastic on the buttons does tend to crack or break so that may be what's happening with the shirts. We press them on a machine that kind of "hugs" the shirt so if they are specialty buttons that are thicker that may also be a factor. We can certainly replace those buttons either way! Please point it out the next time you drop off and either the seamstress will do it or the quality check person at the plant will add ... read more
Staff is always friendly and nice they even remember you by name. Ruth is a total sweetheart and I appreciate her amazing customer service thank you!
Business response:
You gave us 5 stars for our dry cleaning services, and we're giving you 5 stars as a dry cleaning customer. We make quite a pair, Sara! Thanks for using Kona Cleaners and we hope to see you again soon!
Rosa is very personable and gives customer service. I’ll keep using Kona as my cleaners!
Business response:
Nothing is more important than your satisfaction with our dry cleaning care, Rick. We're pleased you had such a good experience with Kona Cleaners and we promise you'll get similar treatment next time.
Rosa Maria is phenomenal! She is professional, friendly, welcoming and fair!! I patronize this company ONLY because of Rosa Maria! The facility is very clean and the service is timely.
Business response:
A 5 star rating can only mean one thing - you had a great experience with Kona Cleaners. We care about our customers as much as we care about their garments, and every 5 star review inspires us and keeps us motivated to do our very best.
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.9 star rating with 2,093 reviews.
When is Kona Cleaners open?
Kona Cleaners is closed now. It will open at 10:00 a.m.