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Kona Cleaners
- Dry Cleaning
- Fontana, CA
About this business
Location details
14548 Baseline Ave, Ste 270, Fontana, CA, 92336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
Rosa is very friendly and cheerful … she has such good customer service! Her smile makes us feel welcome and keep coming back. She is amazing!
Business response:
We've given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. We hope this is the beginning of a beautiful friendship!
One of the best services in town. Ezdehard and Rosa went out of their way to helped my son and I to have his work pants ready on time!
Business response:
It's our goal to receive a 5 star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Kona Cleaners - Fontana #24.
Izdahart did a professional job with my jacket. She paid attention to detail. It's refreshing to receive good customer service in a time where it's almost non existent. The young lady who helped at the desk knows her job as well, apologies for not getting her name. Thank you!
Business response:
Thanks Robert! We give YOU a 5 star rating as a customer! Hope to see you again soon at Kona Cleaners - Fontana #24.
ROSA IS THE BEST
Business response:
Wow,Johnny! A 5 star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
They are sort of expensive & I don't always receive notifications (email or text) when my clothes are ready. When I call, they always say they sent me notifications. I don't believe that, but overall, they are ok.
Business response:
Hello Christina, I am sorry that you haven’t been getting our notifications. Our system is set up to email, text you, or both when the full order is put on the conveyor. I’ve checked and your settings are ok and our notification history shows that we’ve emailed and texted. I will report that the notification history is incorrect so that the development team can take a look at that. Please consider downloading our app as you will be able to see your invoice history through there and will be able to check if your order is rea... read more
My entire experience at Kona cleaners was wonderful. The staff was extremely friendly and helpful, and Ezdehar did an amazing job altering my bridesmaid's dress. They were also able to do this in fewer than 5 business days! Highly recommend Kona Cleaners and Ezdehar!
Business response:
Kona Cleaners - Fontana #24 strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Jenifer!
Always excellent customer service Love Rosa
Business response:
A 5 star rating can only mean one thing - you had a great experience with Kona Cleaners. We care about our customers as much as we care about their garments, and every 5 star review inspires us and keeps us motivated to do our very best.
Great customer service!! I had a few garments that needed to be hemmed and a dress to be cut and Kona delivered in the time that I need garments.
Business response:
THANK YOU! We're over the moon that you had such a good experience with our dry cleaning services. See you again soon?
My order was ready for pickup sooner than expected. Staff was welcoming and helpful. Summary: Fast, friendly and priced fairly.
Business response:
We're honored. Thanks for your 5 star review. You can expect the same high-quality dry cleaning services from us every time you trust Kona Cleaners with your garments.
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.7 star rating with 2,651 reviews.
When is Kona Cleaners open?
Kona Cleaners is closed now. It will open at 8:00 a.m.