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Gown Cleaning We hand treat and clean each family gown individually — never in combination with any other bridal dresses or family heirlooms. We take every precaution to protect delicate beads, embroidery, and lace during the cleaning process.
9806 Huebner Rd, #1, San Antonio, TX, 78240, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The staff was extremely friendly & explained the process of cleaning , storing the dress !!
Business response:
Thanks for the positive feedback, Jennifer! We are privileged to have helped you with cleaning and storing your wedding gown.
Dress was perfect and very clean. Great cleaners for your special outfits.
Business response:
Your positive experience with our services is truly appreciated. Thank you for choosing Five Star Wedding Gown Specialist.
Everything was perfect!
Business response:
Thank you for your positive feedback!
Stellar skill in the arena of cleaning, repair & restoration of bridal/baptismal gowns.
Business response:
We are ecstatic to hear about your experience with our bridal gown services. Thank you for choosing Five Star Wedding Gown Specialist!
Excellent job it’s just what I expected for my dress
Business response:
Thank you for your review. We're thrilled to hear that your dress met your expectations!
No complaints from the brides. I dropped off two gowns to be pressed. Thumbs up all the way
Business response:
Your review is appreciated. We're glad to hear that the brides were happy with the gown pressing service. Thank you for choosing Five Star Wedding Gown Specialist.
Gown looks great. My only wish is for better communication when dress was ready for pickup. When I made contact with location to see if dress was ready for pickup (because it was 6 weeks and I hadn’t heard anything), I was told that I was called once. I never got the call, no voicemail was left, and no follow up text. I was out of state on the day of the call. The rest of the experience was wonderful! Nice employees and fantastic packaging.
Business response:
We sincerely apologize for any inconvenience caused by the communication issue regarding your gown pickup. Your feedback is incredibly valuable to us, and we appreciate you bringing this to our attention. We understand how important timely communication is, especially for such a significant item. We will review our communication procedures to ensure that multiple attempts are made to contact customers and that alternative methods, such as text messages, are utilized when voice calls are unsuccessful. Thank you for your patie... read more
Needed a dress hemmed with a high-low hem and semstress did an excellent job.
Business response:
We're overjoyed to hear about your excellent experience with the high-low hem on your dress!
Was ready when promised Sealed in a bag that was easily opened and sealed
Business response:
We deeply cherish your positive feedback. Your satisfaction is important to us, and we appreciate you taking the time to let us know about your positive experience.
Five Star Wedding Gown Specialist has a 4.9 star rating with 70 reviews.
Five Star Wedding Gown Specialist is closed now. It will open at 9:00 a.m.