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Five Star Wedding Gown Specialist
- Dry Cleaning
- San Antonio, TX
About this business
Gown Cleaning We hand treat and clean each family gown individually — never in combination with any other bridal dresses or family heirlooms. We take every precaution to protect delicate beads, embroidery, and lace during the cleaning process.
Location details
9806 Huebner Rd, #1, San Antonio, TX, 78240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everything was perfect!
Stellar skill in the arena of cleaning, repair & restoration of bridal/baptismal gowns.
Business response:
We are ecstatic to hear about your experience with our bridal gown services. Thank you for choosing Five Star Wedding Gown Specialist!
Excellent job it’s just what I expected for my dress
Business response:
Thank you for your review. We're thrilled to hear that your dress met your expectations!
No complaints from the brides. I dropped off two gowns to be pressed. Thumbs up all the way
Business response:
Your review is appreciated. We're glad to hear that the brides were happy with the gown pressing service. Thank you for choosing Five Star Wedding Gown Specialist.
Gown looks great. My only wish is for better communication when dress was ready for pickup. When I made contact with location to see if dress was ready for pickup (because it was 6 weeks and I hadn’t heard anything), I was told that I was called once. I never got the call, no voicemail was left, and no follow up text. I was out of state on the day of the call. The rest of the experience was wonderful! Nice employees and fantastic packaging.
Business response:
We sincerely apologize for any inconvenience caused by the communication issue regarding your gown pickup. Your feedback is incredibly valuable to us, and we appreciate you bringing this to our attention. We understand how important timely communication is, especially for such a significant item. We will review our communication procedures to ensure that multiple attempts are made to contact customers and that alternative methods, such as text messages, are utilized when voice calls are unsuccessful. Thank you for your patie... read more
Needed a dress hemmed with a high-low hem and semstress did an excellent job.
Business response:
We're overjoyed to hear about your excellent experience with the high-low hem on your dress!
Was ready when promised Sealed in a bag that was easily opened and sealed
Business response:
We deeply cherish your positive feedback. Your satisfaction is important to us, and we appreciate you taking the time to let us know about your positive experience.
Did great job of cleaning. Had to pay the cost up front before service was completed. Not sure why. Got updates on when the gown would be done. Then they dropped the ball and did not notify me the gown was done and ready for pickup.
Business response:
We regret to learn about the oversight in notifying you about the gown pickup. We apologize for this lapse in communication and understand how it may have inconvenienced you. We strive to keep our customers informed throughout the cleaning process, and we clearly fell short in this instance. We appreciate your feedback and will use it to improve our notification procedures to ensure this doesn't happen again.
Good & friendly assistance, cleaning/repaur work very satisfactory & like everything now a-days, very costly! Will recommend.
Business response:
Thank you for your recommendation! We're delighted to hear you found our assistance good and friendly.
Frequently asked questions about Five Star Wedding Gown Specialist
How is Five Star Wedding Gown Specialist rated?
Five Star Wedding Gown Specialist has a 4.9 star rating with 59 reviews.
When is Five Star Wedding Gown Specialist open?
Five Star Wedding Gown Specialist is closed now. It will open tomorrow at 9:00 a.m.