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Dermody Cleaners
- Other
- Taunton, MA
About this business
Location details
Taunton, MA, 02780, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Just dropped off curtains and a comforter in Lakeville. I noticed the special was different than my email and asked about my 29% offer. She said you have to have your cellphone, I didn’t and was to bring everything back when I had my cellphone. When she looked at the curtains- she was very disgusted because there was dog fur on the bottom. And rudely told me she “would have to deal with it.” I hesitate to use Dermody but since I’m home and it’s close, I gave it a try. It will be a while before I’m back.
I needed pants altered and was told it might take about 5-6 days, which was completely fine since I wasn’t in a rush. So I was surprised when I got an email two days later saying my order was ready!
I was a little shocked to see that it cost 25 per suite to get it dry cleaned. Seems significantly more expensive compared to other dry cleaners I have gone to. This will most likely make me switch companies.
They are not clean. I'm so disappointed.
I dropped my daughter sweet sixteen dress to be clean, I had to go three 3x, and they raised the fee,the dress still duty. 😤😡
The good: The service and punctuality is always first class. THE BAD: The coupons. $1 off each garment should mean off each garment not off the ENTIRE order. The coupon is false and misleading. Dermody needs to correct their coupon to read “Off each order”. Just a suggestion going forward.
In the first service your My clothes was delivered with the wrong clothes in my bag. Calling already 2 times and not answers about where are my clothes.
I sent out my white dress shirt for dry cleaning and it came back pink. This is not dhe first time this has happened.
Business response:
Thank you for providing your feedback and letting us know about this issue, Eleanor. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (508) 822-6161 and we'd be happy to help you out. Cheers, Dermody Cleaners
The dry cleaning was late and poorly done
Frequently asked questions about Dermody Cleaners
How is Dermody Cleaners rated?
Dermody Cleaners has a 4.7 star rating with 1,901 reviews.
When is Dermody Cleaners open?
Dermody Cleaners is open now. It will close at 6:00 p.m.