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Champion Cleaners
- Dry Cleaning
- Birmingham, AL
About this business
Location details
2548 Rocky Ridge Road, Birmingham, AL, 35243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Horrible first experience here. Had my clothes for 5 days and then was told they only accepted checks because the register was down. Don’t know in what world every person carries checks in anymore. The lady Pam was rude to my husband about it and talked down to him. I called the next day and asked if their machine was working today so I could come get our clothes they’ve had for 5 days now and on the phone Pam started talking over me and wouldn’t let me finish my sentence. She also said “it’s only $80.00” okay, and...? Machi... read more
I’m pleased with the cleaning of my coat! I’m not pleased with the hem work completed on my bridesmaid’s dress.
Business response:
Leawona, thanks for the feedback. I'm sorry for the problem. I have asked Ric Pevey, our Manager in Calera, to connect with you to see what we can do to correct the problem. Did you let anyone know about the problem before responding to our request for your review?
Painful experience dealing with this cleaner. They double charged me, then hung up on me twice when I called about the overcharges. Told me “they didn’t care about me”. I fired them.
I was a first time customer and was disappointed with my experience with champion Cleaners greystone. I dropped off my items in two reusable bags for the wash-dry-fold service. When I went to pick up my laundered items they were in a champion cleaners back, which is fine, but my original reusable bags were “no where to be found” or “might have been thrown away” I am disappointed that my bags were not accounted for or that I wasn’t told to take my original bags back with me after drop off.
Business response:
As you have now reported to us. the misplaced bags have found their way home.
The cleaning was fine but very wrinkled.
To start with I was told one it would be 8.50 for doing 2 pairs of pants. I go yesterday tp pick up and then it was 17.00 The older lady who waited in me had a nasty attitude about this. I told her I had no reason to lie about what I was told. I have worked with customer service fir many years and know right way to handle this situation is ket customer have it for what they were told. She was huffing and rang up transaction and gave me receipt and told me it was free. I didn’t want to pay nothing. Not a way to fo business in... read more
Very good customer service Will need to take two pair of pants back for re-cleaning. Stains
So easy open my door and have ten new shitts
Business response:
Thanks for the 5 star review. And thanks, Sumner for taking the time to let us know how you feel about our services. Our goal is to give 5 star service every time you visit us. We appreciate you!
They messed up my shorts
Business response:
Frankie, our Manager will be in touch with you about your complaint. We apologize for the problem and will work to resolve the issue to your satisfaction.
Frequently asked questions about Champion Cleaners
How is Champion Cleaners rated?
Champion Cleaners has a 4.8 star rating with 4,115 reviews.
When is Champion Cleaners open?
Champion Cleaners is open now. It will close at 6:00 p.m.