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Brothers Cleaners
- Dry Cleaning
- Raleigh, NC
About this business
Brothers Cleaners was originally founded in Raleigh in 1916 by Emil Hilker, a German immigrant. Emil’s twin son’s, Jerry and Jim Hilker assumed ownership of the business after his retirement and ran it successfully until the mid 1970’s, when they went their separate business ways. At that point, the business was handed over to our current owners, twins Tom and Bob Hilker, the third generation to continue their family legacy. Tom and Bob have been working for almost 40 years to keep Brothers Cleaners level with changing dry c... read more
Location details
5020 Atlantic Ave, Raleigh, NC, 27616, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Prompt. Never returned a shirt.
On April 21, 2019 I wrote a rating on Brothers Website regarding my crocheted table cloth from last November when I brought it in to the Atlantic Store back in November 2018. After speaking on April 22nd with the owner Miss Johnson sends an email on April 22nd saying the item was delivered to my house and it was not delivered. I wrote her back on April 30th telling her it was never delivered to me and that I should be compensated for the lost item. I never heard back from the email I sent Johnson on April 30th.
I had 5 small throw rugs cleaned and it took over a week. You also charged me $232 for the service. I think that was outrageous. If I would have known, I would have done them myself in my big wash machine one at a time. Have done that before. I should have asked the price up front. My bad. You bad, and have lost a customer.
I have called Corporate offices 4x as well as the Atlantic store location asking for my table cloth back for my small table and nobody has gotten back to me on where it went to. This wasnt the first item that they misplaced.
I picked rug up paided 90 bucks to have it cleaned still smells like dogs. Not happy!!!
Shirts were not done the way i wanted after two tries
Acct shut down because I was traveling I guess. Strange.
Returned part of my dry cleaning without the rest. Did not quickly respond to communication about where the rest was.
Had no record of item dropped off. Took a manager to find it. Then it was returned damaged. They had to repair it. The manager was arrogant condescending and should not work with people. The First Lady that helped me was useless. Never go back to this place and I will tell others about this place. I will only talk to the owner
Frequently asked questions about Brothers Cleaners
How is Brothers Cleaners rated?
Brothers Cleaners has a 4.7 star rating with 2,990 reviews.
When is Brothers Cleaners open?
Brothers Cleaners is open now. It will close at 7:00 p.m.