This profile has been claimed by the business owner or representative.
Brothers Cleaners was originally founded in Raleigh in 1916 by Emil Hilker, a German immigrant. Emil’s twin son’s, Jerry and Jim Hilker assumed ownership of the business after his retirement and ran it successfully until the mid 1970’s, when they went their separate business ways. At that point, the business was handed over to our current owners, twins Tom and Bob Hilker, the third generation to continue their family legacy. Tom and Bob have been working for almost 40 years to keep Brothers Cleaners level with changing dry c... read more
5020 Atlantic Ave, Raleigh, NC, 27616, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 2:00 p.m. | |
Sun | Closed |
I am growing frustrated with the number of items that have been misplaced over the last few years. I love the service ..it is extremely convenient but I've had at least 3-4 Incidences where they have had track down my clothes. There was only one time where the item could not be found. But still frustrating. The dress was a seasonal dress and is no longer available. Which is even more frustrating.
The cleaners are terrific. With that said, during the fire I lost 2 pillow shams that were a part of my king bed set. I was called and told I would receive a $60 check as compensation for the loss. I never received the check and have followed up twice. I still haven't heard anything. It is disappointing.
Quality but pricey...convenient.
Overall the service is good. The issue is with billing. I have placed calls and sent notes in regards to clothing that has been sent to us by accident. We send it back with a request to credit our account. This does not happen. I have placed calls and left voice mails and I d on t receive calls back. If there was a different choice to the residential service I would take it.
Need to get straight on your billing! To much confusion since the fire, on your direct billing.
It is a pleasure to have Anthony as our delivery person. He is extremely reliable and always so friendly. His extra touch of leaving Milk-Bones for our pup is so kind and most appreciated!
Our driver Larry is very dependable and friendly. Very efficient!
Always awesome!!! We love Anthony :) And so does Piper ;)
on time and well done
Brothers Cleaners has a 4.9 star rating with 2,699 reviews.
Brothers Cleaners is closed now. It will open tomorrow at 7:00 a.m.