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Best Cleaners

4.5
  • Dry Cleaning
  • Schenectady, NY

About this business

Consumer ServicesDry Cleaning

Tim and Catherine McCann founded Best Cleaners in 2005 to better serve their own garment care needs.  Both Tim and Catherine brought many years of large company experience, which has translated into forming a firm that is family owned and operated while also adhering to process, procedure, accountability and purposeful culture. The process of cleaning garments is [as] complex as the reality of consistently delivering a high level of client service, product quality and employee centric culture. The team at Best has delivered ... read more

Location details

809 State St, Schenectady, NY, 12307, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.5587 reviews
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Please deliver another blue bag so I can collect some laundry and dry cleaning. Never returned with last delivery. 

Hi Liz, Your driver hasn't been here since November 24th. I understand not coming around on the day after Thanksgiving but why no show / no call on the 1st or the 4th or the 8th. I also understand if my account is too small or out of the way but a call would have been great. Tried to call you about this but no answer on the phone. Left a message though. 

marianne r.'s profile image
4 years ago

left a phone message and an e-mail last week; no replies.???? 

My garments were blown around the front of my condo. All three pieces separated. I realize it was windy however special consideration could have been taken based on the forecast. I could have very easily lost all of my shirts. 

Worst place to ever do business with. Messed my order up 6 times. 

marianne r.'s profile image
5 years ago

no pickup. bag by porch door.just inside.???????want laundry club for single person. also, the rate page doesn't appear. 

Bob/Carol V.'s profile image
5 years ago

I never received my orders that they said were ready. I went to pick them up and was told they are being delivered. 3 days later, I still haven’t received.can someone please call me 

Pat and Sara C.'s profile image
5 years ago

I have used Best Cleaners wash & fold service even during this uncertain COVID-19 time. I have been a customer for a little over a year. For a convenient service, it has been anything but. I have had numerous issues with the quality of the service. When contacted, I was told there would be an improvement. Not much of an improvement was noticed. There is a lot of mis(or no) communication. To top it off, during a time when other services (electric, mortgage!) are assisting their customers, I am sent an email that my rates will... read more

I got a phone call from Josh that he was at my front door with an order. I went down and met him and he gave me everything necessary for doing this by curbside service. Two suggestions/requests for your drivers: 1) Call ahead - if I happen to be out for a walk or shopping then you’ll save the time 2) PLEASE wear a mask and gloves. Until we’ve got better testing, ANYONE can be carrying the virus and be asymptomatic. Customers, wear a mask, and after a delivery, wash your hands. You may also want to wipe down those “cooler-... read more

Frequently asked questions about Best Cleaners

How is Best Cleaners rated?

Best Cleaners has a 4.5 star rating with 587 reviews. 

When is Best Cleaners open?

Best Cleaners is open now. It will close at 4:00 p.m.