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Best Cleaners
- Dry Cleaning
- Schenectady, NY
About this business
Tim and Catherine McCann founded Best Cleaners in 2005 to better serve their own garment care needs. Both Tim and Catherine brought many years of large company experience, which has translated into forming a firm that is family owned and operated while also adhering to process, procedure, accountability and purposeful culture. The process of cleaning garments is [as] complex as the reality of consistently delivering a high level of client service, product quality and employee centric culture. The team at Best has delivered ... read more
Location details
809 State St, Schenectady, NY, 12307, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have called the main office with regards to my billing that is totally inaccurate. I will not do business with a company that just charges a credit card without proper backup. This is the second time this year I have been billed inaccurately !!! I have made several phone calls to the office with absolutely no follow up. Be careful with Best Cleaners, their accounting is less than desirable!!!!!
I have never been so disappointed with this establishment as I am now. Please cancel my account.
Everyone at Best is always gracious and pleasant. You’ve got that down. My only quibble is that I have regular formal engagements that require formal shirts that invariably have French Cuffs. Not only don't they get done correctly, but I still have met any of your pleasant employees that know what they are. I bet Nikki does.
There was no bag returned with my last order and I have clothes that I would like picked up. May I have a bag please?
Last weeks order had wool slacks that were very badly pressed. Disaster that I had to fix by lengthy ironing. I emailed about it somebody named Frederick and got no reply so I guess you don’t care. Had another order picked up Tuesday we’ll see what happens with that.
These guys are the worst, the most incompetent business I have had the displeasure of having to deal with. They picked up my dry cleaning, but had it for almost a month without delivering it back to me. They charged my card $$ - I called many times asking for my dry cleaning and complaining. An employee brought it to my house after she got off work on her own time because the actual delivery driver didn't have time to do their job, huh???? Then they refunded part of the $$ they originally charged me, then called me a few d... read more
Please have the manger call me tomorrow morning after 8:30 am. I have a problem that I’ve tried to square away for the past few weeks with no success. Thank you 518 269 1248
I was told it would be 2 business days max. I left out my dry cleaning Monday morning at 6am. It wasn’t picked up until 3pm. Fine. I called the Glenville store today Wednesday around 4pm and was told my dry cleaning was in route to be dropped off. I was told by 7pm. It’s 8pm. I need that dry cleaning for an event tomorrow morning at 7am. Best cleaners is closed.
He asked you to not deliver anything to our home especially hanging it on the door knob is unacceptable. It’s loosening up the handle Steve said he stopped already and told you to not deliver it he will pick up clothes Please do not deliver
Frequently asked questions about Best Cleaners
How is Best Cleaners rated?
Best Cleaners has a 4.5 star rating with 587 reviews.
When is Best Cleaners open?
Best Cleaners is closed now. It will open at 8:00 a.m.