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Best Cleaners
- Dry Cleaning
- Schenectady, NY
About this business
Location details
809 State St, Schenectady, NY, 12307, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Hi, Liz. Thanks for the discount. Happy to be a customer of Best Cleaners. I think I'm finally getting the hang of everything. Best, Bob
Business response:
We've given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. We hope this is the beginning of a beautiful friendship!
Liz, all good. Can't get into my account, though. Can you help please. Bob :)
I have no bags
Business response:
good morning Stephen, I just spoke with your driver. he has bags for you today on his truck! I'm so sorry for the delay!
Missed pick ups. Leaving dry cleaning in the wrong spot…in the rain. I’ve tried calling several times..no one answers and your mailbox is full. When I did finally get through to leave a message, no one called me back. Frustrating.
Business response:
Mark I'm so sorry, please give me a call on my cell at 518-944-6189 at your earliest convenience! ~Liz
I am so tired of not getting laundry delivered on time when I am expecting it. I call snd all I get is an answering machine with no call back. I was supposed to have laundry delivered yesterday and it still has not shown up. Have called 6x since yesterday. No call back and no laundry. So frustrated. I asked Liz Jackson to call me. Has not happened.
I had a scheduled pick up today. Another no show. I called at 3:30pm and had to leave a message . If you are open until 4pm please answer the phone until 4pm. This is another replay of last week. No shows. You need to fix this. 0 stars.
Tired of the filed pick up, failed delivery dates and accidental overcharges. On Monday 5/3 of this week driver failed to do scheduled pick up. I called and someone picked up laundry at 6:15pm Monday. I Scheduled pick up for today Thursday 5/5.. I went to put out laundry at 8:40am and driver had already been here. That’s a first. My fault. I called at 9am and was told it would be picked up. Driver never showed. What gives. There seems to be a huge Communication gap somewhere. No sense of follow through. Tired of having to pl... read more
The pickup was OK but I can't tell if my coupon was applied to my order - 05050049 for 83.28. Gardner 27 Galileo Way Latham, NY 518-698-8787
Business response:
Thank you for reaching out to us so we could find a solution together! We hope you're satisfied with the resolution but please let us know if there's anything else we can do to bring those 3 stars up to a 5!
I left a message prior to my most resent pick-up letting you know that I never got my blue bag back from the last time I had a pick-up. So, I needed to use a paper sack for my last order. When the order was returned, there was no blue vinyl bag to use for the next pick up order. Please drop off a blue vinyl bag to me with an appropriate tag, so I can continue to use your pick-up service. Thank you. Terry Tyson, 16 Schalren Drive, Latham 518-783-5348
Frequently asked questions about Best Cleaners
How is Best Cleaners rated?
Best Cleaners has a 4.5 star rating with 624 reviews.
When is Best Cleaners open?
Best Cleaners is closed now. It will open on Monday at 8:00 a.m.