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Best Cleaners
- Dry Cleaning
- Loudonville, NY
About this business
Location details
469 Albany Shaker Rd, Loudonville, NY, 12211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
The young lady working at the Loudonville facility was just a pleasure to deal with… And I never give compliments on websites or anything ..you have a customer for life...If I owned a company I would give her a raise
I dropped off dry cleaning and picked it up.
The cost is much too expensive for the quality of work they do. They give you a ticket and say it will be there the next day by 2:00. I get there at 4:00 and they said I had to go back the next day. Also, you have to have EXACT change when picking up your clothes. That seems very odd to me in this day and age.
Business response:
Kelly I am truly sorry for the experience that you had with us. I tried to reach out this afternoon, I left a message, please feel free to contact me back at your convenience so that I can do everything in my power to turn this experience around. Desmond
I had 2 items cleaned and was charged $50..thats absolutely ridiculous!!
Business response:
Nancy, I am glad we were able to talk about your experience and I apologize again for it. If you have any other concerns or questions, please feel free to contact me. Desmond
Dear Ms/Mrs. CONKLIN. Your offer is TRULY UNHEARD OF. Many entities today are ME, ME, ME and take CLEAR ADVANTAGE of not only military person who forfeited their lives and time while others either refused, did not care or care less about American enterprises THAT IS, UNTIL THEY BECAME A BUSINESS ENTITY. Though I have hung up my memories after the Korean War I WANT TO THANK YOU FOR THE OFFER. I and many other TRUE AMERICANS would do it all over again to see SPECIAL, CARING PEOPLE AND BUSINESSES LIKE YOURS TO SURVIVE,BLESS YOU... read more
Put blanket in Dropbox and best cleaners didn't even know it was there until three days later said they would call when it was ready never did I had to call, blanket wasn't that clean and was completely wrinkled.
Clothes were ready on time but every time I use a coupon it is not applied even though it was put in with the order. The attendent said she could give me a smaller discount. I asked her if she could call someone to help. She did and got it applied. I can can my cleaning and laundry done elsewhere for the price of your discount without the hassle and just as good. I'm done with Best Cleaners
Business response:
Thank you for providing your feedback and letting us know about this issue, Elmo. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (518) 459-7440 and we'd be happy to help you out. Cheers, Best Cleaners
Prices are way too expensive!!!
Business response:
Thank you for providing your feedback and letting us know about this issue, Shannon. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. I tried to reach you by phone, I also left a voicemail with my direct contact info . Please get in touch with us on (518) 459-7440 ,and we'd be happy to help you out. Cheers, Best Cleaners
The last few Saturdays when I went to pick up my order there has been a note on the door that the person would be back in ...once it said 10 minutes and once it just ended with the word in. Since I had no way of knowing when the 10 minutes started or when the open ended time meant I was not going to stand around and wait so I had to leave and come back later. Very inconvenient. So not only have you gone cashless whether it is good for the customer or not, I have to come to the store more than once to pick up my items. Af... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Joanne. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. It was a pleasure speaking with you today, Again, Thank you for your feedback, we hope to see you soon. Cheers, Best Cleaners
Frequently asked questions about Best Cleaners
How is Best Cleaners rated?
Best Cleaners has a 4.6 star rating with 517 reviews.
When is Best Cleaners open?
Best Cleaners is open now. It will close at 7:00 p.m.