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Baryames Cleaners
- Other
About this business
Location details
48910, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Was almost overcharged after specifically waiting to bring in my items until they were on special. I had to prove to the clerk that I dropped them off during the sale period.
I dropped my coat off on a Friday to get a zipper pulley and a dry cleaning. I was told it would be done by the following Tuesday. No one ever contacted me to tell me it was finished. I finally went back a week from the Tuesday it was supposed to be done by. Apparently it had been sitting there. I was charged 25 dollars which is insanely overpriced.
Business response:
Thank you for providing your feedback and letting us know about this issue, Jason. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Someone will be contacting you shortly to help resolve the issue. Thank you Heather H Customer Service Supervisor
Well, I brought my coat in to be dry cleaned. I was charged 17.00 dollars all together when I thought I should have been charged 7.19 for my coat to begin with. But., because I had a detachable hood, hey charged me extract for that. I felt I was charged too much even though there was a sale on on the dry cleaning.
Business response:
Sheila, Thank you for your feedback. We are very sorry that you were not happy with the pricing. A manager will be contacting you shortly to resolve your issue. Thank you, Heather H Customer Service Supervisor
Cost for a dress, shirt and one pant was almost $40.
Business response:
Thank you for providing your feedback and letting us know about this issue, Cindy. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. A manager will be contacting you shortly to offer a solution. Cheers, Baryames Cleaners
Dry cleaning was fine. However I can in to get a button on a blazer moved up 1/4 inch. I was told I HAD to get the item dry cleaned (even though it wasn't dirty) for you to do the alterations. The end result was a dry cleaned item that was NOT altered (for the button). So basically you made me pay for dry cleaning when I didn't want it and didn't do what I actually brought the item in for.
Business response:
Thank you for providing your feedback and letting us know about this issue, Andrew. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. I believe a manager has contacted you to resolve your issue. If you have any more questions or concerns please contact me. ~Heather H Customer Service Supervisor 517-484-8900 ext 204
Although my comforter is clean, it is now covered in hair that is not mine. Maybe possibly pet hair and I don't have a pet
Business response:
Stephanie, Thank you for the feedback. A store manager will be contacting you shortly to resolve your issue. I apologize for the inconvenience. ~Heather H Customer Service Supervisor
How much is my bill?
Business response:
Ava, Thank you for your feedback. I will have a manager from our Creyts location contact you shortly. We appreciate your business and look forward to seeing you soon. ~Heather H Customer Service Supervisor
I told the lady I had a small stain on the front of my dress hoping she'd make a note of it. When my husband picked it up he paid over $20 on it and the dress came back looking exactly the same as it did when I dropped it off. When I returned the dress I said, "I know I don't take a lot of items to the dry cleaner, but at least if a stain couldn't be removed there would be some kind of a note telling me this. The girl (who was the same girl I dropped it off to, said "Oh they never leave notes, only if on the 3rd time it d... read more
Business response:
Cindy, Thank you for your feedback. I will follow up with the Dewitt location to make sure customer are better taken care of with special requests in the future. Please accept my apology that the spot was not removed from your dress the first time, I will make sure the store double checks to make sure it is removed this time. If I can be of any further assistance please feel free to call me any time. 517-484-8900 ext 204 ~Heather H Customer Service Supervisor
I was concerned when I was asked to sign a release for damages before the work was done. When I picked up the comforter I was not told that seams came loose and would need repair.
Business response:
Mrs. Johnston, Thank you for your feedback. Please accept my apology that the comforter was not done to your liking. Someone will be contacting you shortly to help you resolve this issue. ~Heather H Customer Service Supervisor
Frequently asked questions about Baryames Cleaners
How is Baryames Cleaners rated?
Baryames Cleaners has a 4.6 star rating with 4,098 reviews.
When is Baryames Cleaners open?
Baryames Cleaners is open now. It will close at 6:00 p.m.