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Tide Cleaners
- Dry Cleaning
- Houston, TX
About this business
Tide Cleaners is proud to be the #1 brand in dry cleaning. At our dry cleaner at Buffalo Speedway, we pair that national expertise with local care our guests notice. Reviewers rave about our excellent customer service, convenient delivery service, and reliable clean.
Location details
5240 Buffalo Spdwy, Houston, TX, 77005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I have been going to the Tide on Buffalo Speedway in Houston for about a half year now. My experience actually started out bad. The (now former) employee that took my 3 piece suit did not give me a ticket, and my suit was lost. It was nowhere on any of the racks, it wasn't in the baskets, and they had no records of it. When I went to get it, I was of course very upset. A very nice person named Courtney Tucker helped me out. Even though I was mad, she was very courteous and helpful. She looked everywhere, and called me often ... read more
Business response:
Thank you very much for your support and for taking the time to write your review. We truly appreciate it. Sincerely Tide Cleaners
Customer service Is excellent! Quality Of service is also excellent! Very happy customer!
Business response:
Thank you so much for your kind words, Nicole. We really appreciate you taking the time out to share your experience with us. Sincerely, Tide Cleaners
We receive wonderful service and Manuel our rep is very accompanying and provides efficient service. Very pleased.
Business response:
Thank you so much for your kind words, Mel. We really appreciate you taking the time out to share your experience with us. Sincerely, Tide Cleaners
Prompt pickup and delivery
Business response:
Thank you so much for your kind words, Rachel. We really appreciate you taking the time out to share your experience with us. Sincerely, Tide Cleaners
We love Darrell!! He is so kind and courteous each and every time we see him. He always greets us with a smile, and when we aren't home, he carefully hangs our dry cleaning on the door. I wish everyone in the world we met was as kind as Darrell!!! What an asset to Tide Cleaners! Oh, and our laundry comes out great, too!
Business response:
Thank you so much for your kind words, Lynn. We really appreciate you taking the time out to share your experience with us. Sincerely, Tide Cleaners
I am always greeted with smiles at the Bufffalo Speedway location and they are always willing to re-clean if my shirts are not up to standard. I only wish the coupons I receive were centered on what I get cleaned(typically, dress shirts or suits) considering the additional costs I pay compared to other cleaners in the area. I don’t need dress coupons, comforter coupons, etc.
Business response:
Thank you so much for your kind words, Ollie. We really appreciate you taking the time out to share your experience with us. Sincerely, Tide Cleaners
Great work! Despite the fact that we didn’t start too well, (they had lost a shirt and did not comply a couple of times with our instructions) it seems Tide work hard to improve its services and they also have a great and very pleasant team!
Business response:
Thank you so much for your kind words, Katia. We really appreciate you taking the time out to share your experience with us. Sincerely, Tide Cleaners
Love all the experience! The service and the people help me a lot and are so nice. It was my first time with the company!!!!
Business response:
Thank you so much for your kind words, Eren. We really appreciate you taking the time out to share your experience with us. Sincerely, Tide Cleaners
driver not picking up my bag after multiple calls. Talked with Adam Campos, route supervisor, and he went above and beyond to take care of me. Picked up my bag on Wednesday and promised on Thursday (the regular return day when my bag gets picked up on Monday). Adam was very helpful in getting a quick turnaround to my dry cleaning. Thanks Adam !
Business response:
Thank you so much for your kind words, Lee. We really appreciate you taking the time out to share your experience with us. Sincerely, Tide Cleaners
Frequently asked questions about Tide Cleaners
How is Tide Cleaners rated?
Tide Cleaners has a 4.9 star rating with 2,246 reviews.
When is Tide Cleaners open?
Tide Cleaners is closed now. It will open at 8:00 a.m.