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Tide Cleaners
- Dry Cleaning
- Studio City, CA
About this business
Location details
4060 Laurel Canyon Blvd, Studio City, CA, 91604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Was over charge because someone assumed instead of reading the labels
Business response:
Hi Gregory , Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met during your visit. Please contact the store manager at (818) 761-3282 so we can help resolve this problem as quickly as possible. Sincerely, Flair Cleaners
I’m a fairly new customer and I’ve used the cleaning as well as alterations services. On 5 out 7 occasions, I’ve had to leave my clothes there after attempting to pick up, because they were not all the way clean or the alteration was not professional looking, so required a do over. What’s funny is they expect you to pay anyway. After the last time I asked the lady why it seems they can’t get my clothes clean, she explained about the environmentally friendly products are not as strong. She also offered that they could cold wa... read more
Business response:
Hi Djakarta , Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met during your visit. Please contact the store manager at (818) 761-3282 so we can help resolve this problem as quickly as possible. Sincerely, Flair Cleaners
I have been giving Flair Cleaners a fair trial, but really not satisfying ... Never 100% right, I have heard too many excuses about why could not do this or that, but still charge me?? Good bye!!
New white silk shirt Returned after 2nd dry cleaning with pulls or burns not sure which all over the sleeves and back. Certainly were not there when I dropped it off. I brought it back in and the attendant said it was the manufacturer’s fault. Spent at least $200 a month with you. I will not be returning.
Business response:
Hi Lorenz , Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met during your visit. Please contact the store manager at (818) 761-3282 so we can help resolve this problem as quickly as possible. Sincerely, Flair Cleaners
I had a repair that I was supposed to be informed about when completed. 2 weeks later I went back and it was not complete. I waited in excess of another week and went back yesterday and it was ready. However over the 3-plus week period I received no communication or updater status. Both at the time of drop of and the first time I went back to check I was told I would be informed by email. I was not at any point during the process
No one has come by to pick up my dry cleaning in a long time. Can someone stop by bungalow 10 at cbs radford lot?
Business response:
Hi Jenna , Thank you for and letting us know about this issue. We are very sorry for the inconvenience but due to security in the building we have been unable to enter in the building. In the future please feel free to contact us at wedeliver@flaircleaners.com or contact our driver directly at (818) 693-5535 for any delivery related communication. Sincerely, Flair Cleaners
Please tell the pick up man no pick up at apt 103, thanks
Business response:
Hi John, Thank you for letting us know. In the future please email us at wedeliver@flaircleaners.com as this site is designed for reviews not for delivery requests. Sincerely, Flair Cleaners
I have repeatedly asked you NOT TO COME UNLESS CALLED! YET YOU INSIST ON SENDING ME REMINDERS! STOP IT, PLEASE! CHARLES G KING
Business response:
Hi Charles G , Thank you for providing your feedback. I have gone ahead and disabled the automatic emails being sent to you and verified you are setup for on demand pickup. We would prefer any further pickup and delivery related communication to be sent to wedeliver@flaircleaners.com or communicated directly with our store at (818) 761-3282. Should you have any further questions or concerns please feel free to contact us directly. Sincerely, Drew Singer Flair Cleaners
Hi, tomorrow I will not have a pick up
Frequently asked questions about Tide Cleaners
How is Tide Cleaners rated?
Tide Cleaners has a 4.4 star rating with 689 reviews.
When is Tide Cleaners open?
Tide Cleaners is open now. It will close at 7:00 p.m.