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Sun Country Cleaners
- Dry Cleaning
- Clearwater, FL
About this business
Location details
2249 Gulf to Bay Blvd, Clearwater, FL, 33765, United States
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Charges to have items hemmed are outrages.
Very expensive. One jacket they charged me $21.00. I will never use your facility again.
Mishaps happen, but when it occurs more than a few times, something's wrong. Clothes not properly cleaned (spots or odor), not properly pressed, not ready when promised, and returned torn clothes. A few impatient staff members. Overall it's horrible. Tried to continue business for convenience but issues are constant regardless if Suncoast makes attempts to redo or replace.
Business response:
Thank you for providing your feedback and letting us know about this issue, Kimberly. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (727) 535-9930 and we'd be happy to help you out. Cheers, Sun Country Cleaners
Service was fine but thought price was outrageous. Almost 8.00$ for a short sleeve shirt. Geeze
Clothes were ready when said Went to pick up and took so long that I had to come back. Waiting over 10 minutes to pick up clothes is crazy Your prices are ridiculous...never ever would I dream of going back 48 $ on 7 items is crazy.
One of our items was coded to someone else I was pretty clear when I called about it that there was a mistake made this was after my husband tried to get the person to find it when he was at the store the worst part was the lady was almost rude about the whole thing until I told her I knew the owners and would contact them directly suddenly she became helpful from belligerent and low and behold found the missing jacket thirty minutes later
Business response:
Joyce - Thanks for taking the time to share your experience. The least we can do is treat our customer's with patience & kindness. Sorry we did not make that happen this time. Our apologies,
The gal that takes our clothes is a bit snooty and you can’t ask her anything regarding price so you can be prepared when you pick them up! I asked to have some wrinkles steamed from a pair of slacks and she had no idea what that would cost! Most dry cleaning stores give you a slip with the amount due when you pick up . I’m not happy with your services and when I pick up my slacks I won’t be back!
My medical school white coats again look like someone barely took any time to press it. it is wrinkled down the sleves and looks unprofessional. This is the second time I have sent my items to the cleaners and they come back sub par. The only saving grace is the friendly staff.
Business response:
Kyle - Thank you for taking the time to share your experience with us. We will make sure that this is addressed and improved ASAP.
Frequently asked questions about Sun Country Cleaners
How is Sun Country Cleaners rated?
Sun Country Cleaners has a 4.5 star rating with 550 reviews.
When is Sun Country Cleaners open?
Sun Country Cleaners is open now. It is open 24/7.